ADMIN ASSISTANT / SOCIAL MEDIA MARKETER

NATURE OF JOB

FULL TIME

SALARY

KSHS.25,000

JOB LOCATION

KILIMANI

DUTIES AND RESPONSIBILITIES

Customer Service Excellence

· Welcome and assist customers, both in-store and over the phone

· Address inquiries, resolve complaints, and ensure a positive customer experience

· Maintain professional and friendly communication at all times

Administrative Support

· Handle phone calls, emails, and correspondence efficiently

· Keep records organized and update databases regularly

· Support management with daily administrative tasks

Social Media & Marketing

· Develop engaging content for social media platforms, including posts, images, and stories

· Interact with followers, respond to messages and inquiries online

· Monitor social media trends and suggest creative campaigns to increase engagement

· Track and report on social media performance metrics

Inventory & Stock Management

· Conduct regular stock takes and reconcile inventory

· Maintain organized storage and labeling of products

· Assist with ordering and restocking items as needed

· Report discrepancies or low stock levels promptly

KEY REQUIREMENT SKILLS AND QUALIFICATION

· Diploma in a related Business field (Business Administration, Marketing, or similar)

· 3–5 years’ experience working in a retail environment

· Strong understanding of social media platforms (Facebook, Instagram, WhatsApp, TikTok)

· Excellent communication and interpersonal skills

· Strong organizational and multitasking abilities

· Attention to detail and accuracy in administrative tasks

· Creative mindset for social media content

· Customer-focused attitude with problem-solving abilities

· Ability to work independently and as part of a team

HOW TO APPLY

· If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

· Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.