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1 month ago

Job Summary

Vitol Agencies is an established medical supplies company dealing in the supply of medical & laboratory equipment and supplies. We seek to hire a biomedical technician to install, maintain, test, calibrate, and repair different types of equipment, ensuring corrective maintenance which helps in decreasing equipment downtime.

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Overview
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Complete necessary service and repair documentation following both company and client policies & procedures during installation, service or support
• Document all repair actions and submit reports/summaries according to schedule in time.
• Ensure proper care of spares, tools and test equipment in line with the company’s installation and calibration practices
• Add value to the company’s image, gain and share market through support for products supplied to clients
• Support sales function with the competitive edge of the Company’s product lines
• Plan PM calls, sales and renewals
• Get service contracts for maintenance of equipment supplied to clients

Responsibilities
•    Installs new equipment by adjusting, establishing, testing, and calibrating performance
•    Approves potential biomedical equipment by guaranteeing that codes are adhered to
•    Operate, maintain and perform minor repairs on complex biomedical technologies
•    Maintains supplies inventory by foreseeing needs, counting stock, placing orders, and verifying delivery
•    Directs operation of biomedical equipment by providing demonstrations, supplying information and data, instructing clients in the care and use of equipment, and offering references periodaically
•    Keeps biomedical equipment in working order by performing tests, following preventive maintenance guides, repairing and troubleshooting break downs, evaluating service contracts, ordering special services if necessary, and maintaining inventories
•    Prepares reports by analysing, collecting, and recapping trends and information
•    Updates job skills and knowledge by reading technical journals, taking advantage of educational opportunities, and maintaining professional networks
•    Carries out the goals of the organization by exploring opportunities to add significance to job duties, and by accomplishing different and innovative requests
•    Interact with medical professionals and customers
•    Maintains a healthy and safe working environment by fulfilling and recommending procedures, performing safety tests, complying with codes, and guiding and training health care and medical personnel.
•    To perform any other related task as may be required from time to time and as may be assigned by your supervisor

Requirements
•    Degree/Diploma in biomedical engineering/technology or in related field
•    2+ years of experience in a medical or laboratory setting
•    Equipment calibration and repair and Good technical skills
•    Exceptional Customer Service and Interpersonal skills
•    Documentation and Record keeping skills
•    Strong numeracy and Data Analysis skills
•    Decision making skills and deadline oriented
•    Self-motivated with a sense of urgency
•    Strong organizational skills and ability to manage and priorities a number of activities at the same time.
•    Excellent written and verbal communication skills
•    Analysing and report writing skills
•    Conscientious attitude toward safe practices
•    Ability to create a safe environment
•    Well versed in IT skills and CRM systems
•    The ability to problem solve and work under pressure
•    Demonstrated collaborative skills and ability to work well within a team
•    Training management
•    Flexibility

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