Customer Care Service Officer (Animal Feed Industry)
Job summary
We are seeking a Customer Care Service Officer to support our operations in the animal feed industry. The role involves managing client inquiries, coordinating orders, and ensuring excellent customer experience while strengthening relationships with farmers, distributors, and agribusiness partners.
Job descriptions & requirements
Key ResponsibilitiesClient communication: Handle customer inquiries via phone, email, and in-person visits.
Order processing: Coordinate feed orders, deliveries, and ensure timely service.
Customer relationship management: Build and maintain strong relationships with farmers and distributors.
Complaint resolution: Address customer concerns promptly and professionally.
Service coordination: Liaise with sales and technical teams to ensure smooth service delivery.
Reporting: Prepare weekly updates on client feedback, service issues, and resolutions.
🎓 QualificationsDiploma in Customer Care, Business Administration, or related field.
At least 2 years’ experience in customer service, preferably in the animal feed industry or agribusiness.
Strong communication and interpersonal skills.
Proficiency in MS Office and CRM tools.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
