HR Account Manager

Fanisi HR Solutions is a fast-growing HR firm that helps SMEs to maximize their Human capital. We are keen on providing innovative and tailored solutions for our clients.

We seek to hire highly skilled and experienced HR Generalists with a passion for consulting and a strong track record in supporting SMEs. Join our dynamic team as an HR Account Manager. This role is responsible for providing expert guidance and support in all human resources areas.

Key Duties and Responsibilities

1. 
   
2. Execute on agreed client HR deliverables
   
3. Manage and meet client expectations
   
4. Interpret overall business strategy objectives into HR deliverables
   
5. Provide innovative solutions to client's HR needs and gaps
   
6. Support managers within client businesses with their people needs
   
7. Support the hiring manager in the recruitment and selection processes
   
8. Understand roles, review JDs and advise clients accordingly
   
9. Support client in end-end performance management- goal setting/KPI formulation, performance tracking and evaluations , PIPs etc
   
10. Create and implement robust onboarding and orientation systems
    
11. Review Client HR handbooks and policies to ensure they are up-to-date and compliant
    
12. Write HR manuals/ handbooks and policies where necessary
    
13. Advise the company on employee disciplinary matters and sit in hearings
    
14. Coordinate employee exit processes and procedures
    
15. In charge of HR Admin and HR documentation; preparation of  Jds, contracts  etc
    
16. Participate in company culture development 
    
17. Accurately manage payroll systems where necessary.
    

Required specifications

1. 
   
2. At least 5 years of work experience in a busy SME
   
3. Experience in a HR Consulting Agency and accounts management
   
4. Mandatory experience performance management system
   
5. A Bachelor’s Degree in HRM or a related field
   
6. Relevant HR Qualification and Registration
   
7. Ability to quickly grasp concepts and translate facts and data into solutions
   
8. Able to manage client needs and expectations by providing innovative solutions
   
9. Willingness to learn and a love for reading
   
10. Thorough understanding of the Kenya labour laws
    
11. High emotional intelligence and personable
    
12. Must have excellent people skills 
    
13. Keen attention to detail and strong administration skills
    
14. Excellent communication skills both oral and in writing 
    
15. Energetic and confident, able to address business owners and senior management 
    
16. Willing to gain training skills and learn how to develop training content
    

Qualified and Interested candidates are asked to send their CV to Fanisi HR Solutions at jobs@fanisi.net. Men are highly encouraged to apply. Shortlisting is on a rolling basis. Only shortlisted candidates will be contacted. The interview process will involve practical tests.