HR Officer

JOB OPPORTUNITY

Position Title: HR Officer
Reports to: Head of Human Resource Operations– Talent Grid Africa
Location: Nairobi, Kenya (with travel to client sites as needed)
Contract Type: Full-time
Role Overview
The HR Officer is the key liaison between Talent Grid Africa and its clients. The role ensures delivery of high-
quality HR consulting services, compliance support, and people operations across multiple client
organizations in diverse sectors.

Key Responsibilities
 Serve as the primary HR point of contact for assigned client organizations.
 Maintain strong partnerships with client leadership (Directors, Line Managers etc.)
 Conduct regular check-ins and review meetings to assess HR needs, track deliverables, and provide
strategic input.
 Ensure client satisfaction through proactive communication and timely resolution of issues.
 Develop and implement HR workplans aligned with client business objectives.
 Ensure compliance with Kenyan labor laws (Employment Act, NSSF, SHIF, WIBA, NITA, etc.) and
client-specific policies.
 Manage contracts (new hires, renewals, conversions, and exits) and ensure proper documentation.
 Oversee statutory remittances (PAYE, NSSF, NHIF, Tier II Pension schemes such as Britam).
 Conduct HR audits, compliance reviews, and prepare reports with recommendations.
 Lead end-to-end recruitment for client roles: job description design, job adverts, candidate
shortlisting, interviews, and selection.
 Oversee onboarding and orientation programs, including buddy systems and compliance with
organizational culture.
 Coordinate induction materials, staff handbooks, and HR policy dissemination.
 Support clients in setting up performance management systems (goal setting, reviews, appraisals).
 Handle employee relations matters (disciplinary cases, grievances, mutual separation agreements,
etc.) in line with policy and law.

 Advise client management on handling sensitive staff matters professionally and legally.
 Coach line managers on HR best practices.
 Support payroll alignment across clients, including salary structures, overtime, allowances, and
deductions.
 Liaise with finance teams to ensure accurate and timely processing of salaries and benefits.
 Benchmark compensation and provide salary review proposals where required.
 Maintain organized HR records, trackers, and dashboards (contracts, compliance, recruitment,
performance).
 Dradt letters, memos, notices, and communication templates for clients.

Qualifications & Experience
 Bachelor’s degree in human resource management, or related field.
 At least 2-3 years’ experience in HR, with exposure to HR consulting.
 In-depth knowledge of Kenyan labor laws and HR compliance frameworks.
 Proven experience in HR operations, recruitment, and employee relations.
 Must be a member of IHRM- Institutional of Human Resources Management.
 CHRP qualifications will be an added advantage.

Salary: 40-45k