Junior Sales Team Leader - Nairobi
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Job summary
<p>Diploma in Sales and Marketing, Business Administration, or a related field.</p>
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Job Description
The Junior Sales Team Leader will support the growth of the logbook loan business by actively sourcing new clients, maintaining customer relationships, and assisting in coordinating the activities of a team of sales executives. The role requires a highly motivated individual who can achieve personal sales targets while supporting the team to meet overall sales objectives. The Junior Sales Team Leader will also assist in guiding, motivating, and supporting sales executives to ensure excellent customer service and consistent business growth.
Key Responsibilities
1. Achieve individual sales targets while supporting the team in meeting overall sales goals.
2. Source new customers and assist in growing the company’s loan book by generating logbook loan applications.
3. Identify and generate leads through marketing activities, networking, and outreach initiatives.
4. Build and maintain strong relationships with potential and existing customers to encourage repeat business.
5. Support the Sales Team Leader in coordinating the activities of sales executives and monitoring sales performance.
6. Provide guidance and basic support to sales executives to help them improve their sales skills and achieve targets.
7. Respond promptly and professionally to customer inquiries, concerns, and complaints.
8. Assist in implementing customer engagement strategies to enhance customer loyalty and retention.
9. Ensure all sales documentation and reports are accurate, complete, and submitted on time.
10. Provide feedback and suggestions to improve sales processes and enhance the logbook loan product offering.
Qualifications and Skills Requirements
1. Diploma in Sales and Marketing, Business Administration, or a related field.
2. At least 1–2 years of experience in selling logbook loans or similar secured lending products.
3. Strong verbal and written communication skills with the ability to engage effectively with clients and colleagues.
4. Ability to work collaboratively within a team and support team members in achieving their targets.
5. Proficiency in Microsoft Office Suite and familiarity with loan management systems is an added advantage.
6. Strong customer service orientation with a good understanding of customer needs.
7. Good organizational skills with attention to detail in documentation and reporting.
8. Demonstrated ability to meet sales targets and build strong client relationships.
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