KE - Head of IT -Jumia (Full Time)

Job description Main point of contact on all IT-related services for the company (I.T rep) Defining and monitoring the I.T process. Implementation and Managing of Company ERP Systems Continually seeking opportunities to increase staff and client satisfaction and deepen client relationships. Coordinating the training of staff on how to use the company systems. Mentoring and training new ICT staff. Coordinating implementation of new systems. Ensuring the smooth running of all ICT systems, including anti-virus software, print services, email provision and database implementation Coordinating with service providers to ensure proper service delivery to the organization. Ensuring the security of data from internal and external network attacks Managing crisis situations, which may involve complex technical hardware or software problems by resolving in a timely fashion. Advising the business about acquisition of new systems and assets related to I.T when preparing budgets Assist in hiring of new talent to join the I.T or related department. Recommending information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems; evaluating trends; anticipating requirements. Keeping up with the latest technologies. Requirements 5 years experience in IT related field Understanding and application of IT support programs

We Offer :

A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African e-commerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders