Learning and Development Intern

ABOUT THE COMPANY

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently.

JOB SUMMARY

QualificationsUniversity/College degree in a related discipline is preferredExcellent interpersonal, communication and organizational skillsStrong interpersonal and problem-solving abilitiesHighly responsible & reliableAbility to work cohesively as part of a team

RESPONSIBILITIES

Scheduling training sessions.Communicate information about training events in a timely and professional manner to ensure the business is kept up to date with learning and development activities.Assist in ensuring the training material is up to dateKeeping track of employees’ training records and maintaining the Learning & Development Matrix.Assist in conducting Training Evaluations before and after to determine the effectiveness of all development programs.Play an active role in supporting the analysis, action planning and monitoring of the Employee Engagement survey.Assist with the development of specific action plans to address issues and concerns identified in the Employee Engagement Survey through the focus groups.Assist in identifying needs by working with the relevant leaders and TOTs within Java House & deliver learning solutions.Maintain accurate data on all development initiatives (PDP data, TNA Documents, Training Schedules, Training calendars, Attendance data).Assist in promoting positive employee relations through an environment that encourages open communication, trust, mutual respect and fun.Keeping up to date with developments in Learning & Development by reading relevant resources, going to meetings and attending relevant courses, as well as building relationships.Assist in delivering Training as and when required.

REQUIRED SKILLS

Supply and demand planning, Training program planning, Training delivery, Training requirements analysis, Talent management and planning

REQUIRED EDUCATION

Bachelor's degree