Office Administrator - AN- Scale -KMTC 8

Duties and responsibilities at this level will involve taking oral dictation; using e-office to research and process data; operating office equipment; attending to visitors/clients; handling telephone calls; handling customer inquiries and complaints; coordinating schedules of meetings and appointments; coordinating travel arrangements; ensuring security of office records, equipment and documents including classified materials; ensuring security, integrity and confidentiality of information; maintaining an up-to-date filing system in the office; preparing responses to routine correspondence; managing office protocol and etiquette; and guiding and supervising other office administrative services personnel; maintaining office diary, appointments and travel itineraries; coordinating schedules of meetings; and supervising office cleanliness.

For appointment to this level a candidate must have: 

• Bachelor’s degree in Secretarial Studies or Bachelor of Business and Office Management or its equivalent qualification from a recognised institution; 
  

OR 

• Bachelor’s degree in Social Sciences plus a Diploma in Secretarial Studies from a  recognised institution; and
  
• Proficiency in computer applications.
  

Duties and responsibilities at this level will involve taking oral dictation; using e-office to research and process data; operating office equipment; attending to visitors/clients; handling telephone calls; handling customer inquiries and complaints; coordinating schedules of meetings and appointments; coordinating travel arrangements; ensuring security of office records, equipment and documents including classified materials; ensuring security, integrity and confidentiality of information; maintaining an up-to-date filing system in the office; preparing responses to routine correspondence; managing office protocol and etiquette; and guiding and supervising other office administrative services personnel; maintaining office diary, appointments and travel itineraries; coordinating schedules of meetings; and supervising office cleanliness.

For appointment to this level a candidate must have: 

• Bachelor’s degree in Secretarial Studies or Bachelor of Business and Office Management or its equivalent qualification from a recognised institution; 
  

OR 

• Bachelor’s degree in Social Sciences plus a Diploma in Secretarial Studies from a  recognised institution; and
  
• Proficiency in computer applications.