Receptionist (ICT-Skilled Front Office Executive)

Hiring Organization: Code Blue Medical Training Institute
Job Title: Receptionist (ICT-Skilled Front Office Executive)
Reporting to: Administration Manager
Industry: Medical Training / Education
Job Location: Nairobi
Job Purpose: The Receptionist will serve as the first point of contact for the school, responsible for creating a professional and welcoming front-office experience while supporting administrative, communication, and ICT-based operational tasks.
The role ensures efficient front-office operations, effective communication flow, and proper management of digital and administrative systems
Key Responsibilities
1. Front Office & Customer Service

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• Welcome and assist visitors, clients, and stakeholders in a professional manner.
  
• Manage the reception area to ensure it is presentable and organized at all times.
  
• Handle incoming calls, emails, and inquiries, directing them appropriately.
  
• Maintain visitor logs and ensure proper security protocols are followed.
  
• Provide accurate information about the school and courses to clients and visitors.
  

2. Administrative Support

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• Schedule meetings, appointments, and maintain calendars for staff.
  
• Handle correspondence including letters, emails, and internal memos.
  
• Assist in filing, record keeping, and document management (physical and digital).
  
• Support office procurement processes such as stationery tracking and ordering.
  
• Coordinate deliveries, courier services, and office logistics.
  

3. ICT & Digital Systems Management

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• Operate office ICT systems including email platforms, CRM tools, and scheduling software.
  
• Manage digital filing systems and ensure proper data organization and backup.
  
• Support basic troubleshooting of office equipment (printers, scanners, computers).
  
• Update company databases and maintain accurate electronic records.
  
• Assist in social media or basic digital communication tasks where required.
  
• Ensure efficient use of office productivity tools (MS Office / Google Workspace).
  

4. Communication & Coordination

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• Act as a communication hub between departments and students.
  
• Relay messages promptly and accurately to relevant staff and students.
  
• Support internal coordination of meetings, events, and office activities.
  

Qualifications

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• Diploma or Degree in Business Administration, Office Management, ICT, or a related field.
  
• Proven experience in a receptionist or front office role (preferably 1–2 years).
  
• Strong ICT proficiency (MS Office Suite, email systems, data entry tools).
  
• Excellent verbal and written communication skills.
  
• Professional appearance and strong customer service orientation.
  

Key Competencies

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• Strong multitasking and organizational skills.
  
• High level of integrity and confidentiality.
  
• Problem-solving and initiative-driven mindset (not just task execution).
  
• Ability to work under minimal supervision.
  
• Attention to detail and accuracy in administrative work.
  
• Tech adaptability and willingness to learn new systems.
  

Important Application Notes

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• Both male and female candidates are encouraged to apply.
  
• Only candidates with the relevant certifications and training should apply.
  

How to Apply
If you meet the above qualifications and are interested in this opportunity, kindly forward your application enclosing a detailed Curriculum Vitae (CV) to: info@codebluemedical.co.ke with (Receptionist- ICT Skilled) as the subject by close of business 15th May, 2026.
NB: Only shortlisted candidates will be contacted. If you do not receive any communication within two weeks after submitting your application, kindly consider your application unsuccessful. We appreciate your interest and thank you for applying.
Corporate Staffing Service never asks candidates to pay any money or pay for tests at any stage of the recruitment process.