Job descriptions & requirements
ABOUT THE COMPANY
We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. We are inclusive and have fun expanding the world’s wilderness together, taking pride in sharing our incredible wild places with all who visit us. We set ambitious, industry-leading standards, then deliver on them over and over again, consistently exceeding expectations.
JOB SUMMARY
Qualification:A National Diploma in Tourism Management or equivalent.Proven experience in camp management or a similar role.Strong leadership and decision-making skills.Excellent organizational and time management abilities.Exceptional communication and interpersonal skills.Ability to work well under pressure and in a fast-paced environment.Experience: Knowledge of local camp regulations and safety standards.Passion for outdoor activities A minimum of 5 years’ experience within the hospitality industry.Experience in handling international guests and seasoned travelers will give an added advantage.Lodge Management background and knowledge of the Safari lodge business is preferable.Computer skills (MS Office suite).
RESPONSIBILITIES
Driving the hospitality and safari offering so as to exceed guest expectations. Managing all operations of the camp, including staff management.Creating a personalized safari experience for each and every group of guests.Ensuring the maintenance and ongoing development of the environmental management Plan within the set framework.Maintaining all aspects of facilities and assets both in the camp and back of house through best practice of hygiene and safety standards for both guests and staff.Drive employee development through Company approved initiatives.Delegate and assist with all lodge administration effectively throughout your lodge administrator and departments, ensuring deadlines are adhered to
REQUIRED SKILLS
Quality management, People management, Office administration, management, Project management, Business strategy
REQUIRED EDUCATION
Diploma, Associate's degree
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