Supervisor, CSSD at Aga Khan University Hospital

Anonymous Employer

Health & Safety

Healthcare KSh Confidential
3 weeks ago

Job Summary

Bachelor of Science Degree in Nursing (BScN) or equivalent

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:5 years

Job Description/Requirements


  • Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.
  • Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nursing Director, Surgical Services.


  • Leads the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and hospital strategic objectives.
  • Fosters pleasant working environment through motivational leadership style to enhance job satisfaction among staff .
  • Demonstrates effective counseling and coaching strategies in a diverse workforce setting.
  • Leads the team in development, implementation and review of policies, procedures, protocols, clinical pathways and care guidelines based on international standards.
  • Is responsible for the recruitment, selection, orientation and on-going training of the nursing team
  • Participates in the budget process and ensures unit based control of operational costs based on institutional targets.
  • Ensures the unit meets regulatory and accreditation requirements.
  • Continuously initiates innovative and evidence based strategies to improve quality of patient care.
  • Employs effective change management strategies to support staff in enhancement of safe patient care.
  • Provides effective supervision of the nursing staff, and utilizes learning opportunities for their development.
  • Undertakes performance reviews of staff  and develops action plans to ensure individual staff growth.
  • Develops and implements nursing retention strategies to reduce turn-over of nursing staff.
  • Leads the team in establishment of standards of care and monitors delivery of care according to established Key Clinical Indicators.
  • Designs proactive and innovative ways to enhance customer satisfaction.
  • Monitors staff and client satisfaction with services in assigned unit and takes appropriate action to close gaps.
  • Responds to client complaints in a timely manner by solving the problem or alerting the relevant persons.



  • Bachelor of Science Degree in Nursing (BScN) or equivalent   
  • Current Licensure with the Nursing council of Kenya
  • Certificate in Basic Life Support (BLS)
  • Minimum of 5 years clinical nursing experience  in an acute care hospital.
  • Minimum of 2 years experience in Operating Theatre.
  • Demonstrates effective communication, leadership and management skills.

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