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Full time customer service & support Jobs in Kenya

57 Jobs Found

Full Time Customer Service & Support Jobs in Kenya

The customer service and support sector currently has 57 job vacancies, suggesting a steady demand for professionals in this field. Roles such as COLLECTIONS AGENT are among the most common opportunities available. While most positions are based in Nairobi, there may be chances for remote work as well. This sector offers a diverse range of opportunities for those interested in pursuing a career in customer service and support.

Salary & Benefits

Salaries for customer service and support full-time jobs vary, with most positions offering a salary in the KSh less than 15,000 band. Entry-level roles typically fall within this range, while senior roles can reach up to KSh 30,000 - 45,000, reflecting the potential for advancement. Employees in this field often enjoy common benefits such as high commissions, competitive base salary, and flexible hours, enhancing the overall compensation package.

Skills & Experience

For those pursuing a career in customer service and support, a diploma is the most common requirement, with bachelors also accepted by many employers. Proficiency in tools such as CRM systems and Excel is highly advantageous. Employers highly value soft skills, with communication, problem-solving, and attention to detail being particularly sought after. Most roles ask for 2 years, with a good portion requiring 3 years as well. Employment typically occurs at the mid level, highlighting opportunities for growth and skill enhancement over time.

Key Responsibilities & Tasks

In junior or entry-level roles, employees are often tasked with responding to customer queries, responding to customer inquiries, and data entry. These positions require a proactive approach to handling customer interactions and ensuring data accuracy.

Industries & Companies

The top industries actively recruiting include retail, fashion & FMCG (14% of listings), banking, finance & insurance (14%), and IT & telecoms (10%). Employers like BrighterMonday Consulting, WORK GLOBAL CAREERS LIMITED, and Brites Management Services Limited are leading the charge in hiring efforts. Notably, the demand is distributed across several sectors, demonstrating a balanced interest in customer service roles across different industries.

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JAWABU HR CONSULTANCY SERVICES LIMITED

Nairobi Full Time KSh 45,000 - 60,000

Customer Service & Support

1 week ago

JAWABU HR CONSULTANCY SERVICES LIMITED

A fast-growing Renewable Energy and Energy Storage Company is expanding its operations in Kenya and is seeking a reliable, organized, and safety-conscious Warehouse Keeper / Forklift Operator to support our warehouse operations. This role is ideal for an experienced warehouse professional with proven forklift operating

Easy apply

Pam Nail Art

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

1 week ago

Pam Nail Art

A Salon Customer Care representative is responsible for creating a positive experience for clients by providing friendly and professional service. Key duties include welcoming customers, scheduling appointments, answering phone calls and messages, handling inquiries and complaints, processing payments, maintaining customer records, promoting salon.

Easy apply

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POWERVISION CONSULTANCY

Nairobi Full Time KSh 150,000 - 200,000

Customer Service & Support

1 week ago

POWERVISION CONSULTANCY

Our client a leading supplier of Ready-Mix Concrete and construction materials, is seeking to recruit a highly experienced, commercially minded, and customer-focused professional to join our team as a Commercial & Customer Service Manager. Send application to jobs@powervision.co.ke

Easy apply

AFRICAN LABOUR SOLUTIONS

Nairobi Full Time Confidential

Customer Service & Support

1 week ago

AFRICAN LABOUR SOLUTIONS

General Purpose Our client, a medical clinic, is seeking to hire a Customer Experience & Billing Assistant who will be responsible for managing patient interactions, maintaining accurate records, and ensuring smooth billing processes.

Easy apply

Zevra Gray Ltd

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

2 weeks ago

Zevra Gray Ltd

Zevra Gray Limited is seeking a proactive, customer-focused Customer Service Agent to support users of our digital lending platform. The successful candidate will be responsible for assisting customers throughout their lending journey, resolving inquiries, handling complaints, providing product information, and ensuring an excellent customer exp

Easy apply

Studio Twenty Two Agencies (ABELA) LIMITED

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

2 weeks ago

Studio Twenty Two Agencies (ABELA) LIMITED

We are seeking a detail-oriented and customer focused sales cashier to join our team. The ideal candidate will combine prior sales experience with a relevant degree to bring analytical and relationship building skills to the retail floor. In this role you will be the final point of contact for our customers.

Easy apply

Job Whisper

Nairobi Full Time KSh 30,000 - 45,000

Customer Service & Support

2 weeks ago

Job Whisper

We are looking for a creative and technically proficient Photographer to join our creative team. In this role, you will be responsible for producing high-quality visual content that brings our clients' brands to life.

Easy apply

VIKMAC AJIRALINK AGENCY LTD

Outside Kenya Full Time KSh 45,000 - 60,000

Customer Service & Support

2 weeks ago

VIKMAC AJIRALINK AGENCY LTD

The Supermarket Worker supports the daily operations of the supermarket by assisting customers, stocking shelves, organizing products, maintaining cleanliness, and ensuring excellent customer service.

Easy apply

Early Hr Consultants

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

2 weeks ago

Early Hr Consultants

Our client, an online and offline betting company is looking for Customer Service/Telesales personnel, who will be responsible for client relationships, as well as tele calling new and prospective clients.

Easy apply

Futureinno Digital Tech Limited

Kenya Full Time KSh 15,000 - 30,000

Customer Service & Support

3 weeks ago

Futureinno Digital Tech Limited

As an Outbound Sales Representative, you will drive customer acquisition through a combination of voice calls and digital channels (WhatsApp & SMS). Your primary objective is to guide potential customers to download our official app and complete the registration process. The core KPI for this role is "Valid App Registrations." You must strictly adh

Easy apply

Futureinno Digital Tech Limited

Kenya Full Time KSh 15,000 - 30,000

Customer Service & Support

3 weeks ago

Futureinno Digital Tech Limited

The role of telephone-based debt collection offers significant growth potential; it effectively hones communication, negotiation, and persuasion skills, enabling job seekers to rapidly master efficient communication techniques and enhance their overall capabilities in conflict resolution and client interaction.

Easy apply

STOCKFLOW LTD

Nairobi Full Time KSh 30,000 - 45,000

Customer Service & Support

3 weeks ago

STOCKFLOW LTD

Own the customer experience at Stockflow - guide every shop owner from sign-up to success, drive activation, and turn free trials into loyal subscribers. Grow into a customer success leader as we scale.

Easy apply

JAWABU HR CONSULTANCY SERVICES LIMITED

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

3 weeks ago

JAWABU HR CONSULTANCY SERVICES LIMITED

We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .

Easy apply

Pre-Funk Beverages Ltd

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

3 weeks ago

Pre-Funk Beverages Ltd

Assistant Sales Representative – Alcohol Wholesale

Easy apply

Tōji Spa

Kenya Full Time KSh 45,000 - 60,000

Customer Service & Support

4 weeks ago

Tōji Spa

HIRING FOR A LUXURY FIVE-STAR SPA – MOROCCAN BATH & MASSAGE SPECIALIST - Saudi Arabia Employment Details:
 • Job Title: Moroccan Bath & Massage Specialist
 • Location: Khobar, Saudi Arabia
 • Monthly Salary: SAR 1,600 up to SAR 2,200
(Approx. USD $425 – $585 / KES 55,000 – 76,000) 
• Working Days: 6 days per week

Easy apply

KEITH INTERIORS (K) LIMITED

Nairobi Full Time KSh 30,000 - 45,000

Customer Service & Support

4 weeks ago

KEITH INTERIORS (K) LIMITED

This is not a typical PA, receptionist, or administrative role. We are looking for an individual who can serve as an extension of the CEO, confidently engaging clients, coordinating teams, driving business development, supporting operations, and ensuring the smooth running of the company in the CEO’s absence.

Easy apply

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