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Customer Service & Support Jobs in Mombasa

3 Jobs Found

Customer service and support jobs in Mombasa currently offer 3 available opportunities, providing a focused set of openings for job seekers. These roles include positions such as CUSTOMER COMMUNICATION & BILLING ASSISTANT, SECURITY TRAINING OFFICER, and SECURITY SUPERVISOR, which are indicative of the range of opportunities in this job category.

Salary & Benefits

Among roles that advertise a salary, typical pay ranges from KES 30,000 to KES 30,000 per month. Common benefits in this sector may include health insurance, performance bonuses, and retirement plans, which are standard for many full-time positions in Mombasa.

Skills & Experience

A Diploma is the most common requirement for customer service and support roles. Most roles ask for 1 year of experience, and positions are typically at Mid level. Essential soft skills in demand include communication, problem-solving, and teamwork, which are crucial for success in this field.

Key Responsibilities & Tasks

Junior roles typically involve duties such as handling customer inquiries, providing basic support, and maintaining customer satisfaction. Senior roles are responsible for overseeing customer service operations, developing strategies to improve service delivery, and managing a team of support staff to ensure high levels of customer care.

Industries & Companies

This indicates that a variety of sectors are interested in hiring for customer service and support positions, offering a diverse range of opportunities for professionals in this field.

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BrighterMonday Consulting

Mombasa Full Time Confidential

Customer Service & Support

3 weeks ago

As Operation Customer Expert (Local/Expat) you will be responsible for monitoring and applying a predetermined set of rules and guidelines to user-generated posts in order to best determine whether the communication is acceptable.

Easy apply

BrighterMonday Consulting

Mombasa Full Time KSh 30,000 - 45,000

Customer Service & Support

4 weeks ago

The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally.

Easy apply

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AFRICAN LABOUR SOLUTIONS

Mombasa Full Time Confidential

Customer Service & Support

2 months ago

AFRICAN LABOUR SOLUTIONS

Handle patient registration, appointment scheduling, check-ins, and check-outs

Easy apply

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