Construction Coordinator

Contractor Management

• Source, vet, and onboard residential contractors and subcontractors (e.g., carpenters, electricians, plumbers, painters).
• Assign jobs and work orders with clear scope, drawings (if available), and expectations.
• Coordinate contractor schedules to minimize disruption to homeowners.
• Monitor quality of work, safety practices, and cleanliness on site.
• Address and resolve issues or conflicts with contractors promptly.
• Review and verify contractor quotes, change orders, and invoices.

Homeowner / Customer Support

• Act as the primary point of contact for homeowners throughout their project.
• Help customers define the scope of work (repairs, remodels, additions, etc.).
• Explain the construction process in simple, non-technical language.
• Provide regular updates on project status, timelines, and any delays or changes.
• Handle questions, concerns, and complaints with professionalism and empathy.
• Guide homeowners through decisions on finishes, options, and upgrades when needed.

Project Coordination

• Create and maintain project timelines for residential jobs.
• Schedule site visits, measurements, inspections, and final walkthroughs.
• Coordinate permits, inspections, and required documentation with local authorities (if applicable).
• Track progress against milestones and adjust schedules as needed.
• Ensure all work complies with residential building codes and company standards.
• Maintain complete project files: contracts, photos, plans, approvals, and change orders.

Financial & Administrative

• Assist with preparing estimates and proposals for homeowners.
• Track labor, materials, and subcontractor costs versus budget.
• Flag cost overruns or scope changes early and communicate them to the customer.
• Maintain accurate records in project management or CRM software.
• Prepare basic reports on job status, contractor performance, and customer satisfaction.