Control Room Attendant
Easy apply
Job summary
Degree or Diploma in IT or related field.
Min Qualification:
Bachelors
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Department: Operations
Location: Nairobi
Reports to: Fleet Support Supervisor
POSITION DETAILS
Job Purpose Keep track of devices and report on any offline devices.
Main Responsibilities of the Job
• Take full responsibility for dealing with relevant customer complaints, queries and requests for information.
• Ensure reports are shared as agreed without failure.
• Ensure that an appropriate and adequate investigation takes place in all issues reported through the department.
• Ensure TAT is followed appropriately.
• Assist fleet support team in linking and delinking during weekends and past working hours.
• Confirm tracking status of units installed by technician after linking.
• Sending commands to all offline vehicles.
• Ensure all tracking status of all high alert vehicles is communicated to business source.
• Any other duty allocated to you by your supervisor.
Academic and Professional Requirements
• Degree or Diploma in IT or related field.
• 1 year of experience in the related field.
Competencies and Skills
• Good team player.
• Excellent interpersonal skills
• Good decision making and problem-solving skills.
• Integrity and reliability.
• Strong communication skills.
• Be able to work with deadlines hence have good organizational and time management skills.
• Customer service skills
Non-Discrimination Clause
Eezy Group does not and shall not discriminate on the basis of race, color, religion(creed), gender, gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors
Consenting to Processing of Personal Data in the Recruitment Process.
You consent to the company processing your personal data by applying for this position, the information could be saved for future use in the event of another opening.
If you feel that this is the job for you, please send your cover letter and CV.
Only shortlisted candidates will be called for an interview.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
