Controller, Load Control

Brief Description        

To ensure effective control of aircraft Weight &Balance in compliance with airline Safety Standards and Operational requirements

Detailed Description        

• Prepare, plan, and ensure adequate supervision of aircraft loading processes on a shift basis to ensure optimized utilization of aircraft space and performance and an expeditious cargo and baggage handling for customer satisfaction.
• Ensure provision of accurate load sheet that shows load distribution, passenger cabin seating, special loads and LMCs conform to company policy and procedures and customers’ SLAs on a shift basis.
• Ensure EZFW calculations are accurate and are within the limits required by the company to minimize unnecessary extra fuel uplift in the entire KQ route network.
• Prepare and report on a shift basis Weight & Balance daily performance detail in a timely manner to enable cost effective actions and safe flight operations.
• Coordinate with relevant internal and external approved training institutions in planning of requisite training courses to keep Load Controllers current and for new courses as new aircraft type introduced.
• Ensure corrective and preventative actions within Load Control identified by quality& safety inspections and audits, investigations or other internal reporting mechanisms are undertaken within the agreed time frame.
• Manage the rostering of the Load Control team for work, leave and training.
• Lead, Motivate and carry out performance appraisals for the team that ensure proficiencies and licenses are as per company and regulatory standards.
• Ensure implementation of safety, security, and emergency standards always.
• Ensure and maintain a healthy, safe, and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities, and requirements of customer airlines.
•  In carrying out the above roles the Shift Leader Load Control Officer shall put emphasis on the following tasks:
• Planned/Actual offloads due space/weight restrictions.
• Customer OTIs, Compliance with SLAs.
• No. of loading discrepancies.
• EZFW errors.
• Appraisal reports.
• Validity of licenses.

Job Requirements        

• Certificate in Flight/Airport Operations, /Weight and Balance
• University graduate in mathematics or applied sciences.
• Minimum5 years’ relevant experience in Flight Operations or Airport Operations.

Additional Details        

• Conversant with KQ’s commercial activities and processes.
• Computer literate.
• Strong planning and analytical skills.
• Good negotiator and ability to influence.
• Ability to think on your feet.
• Team Player
• Initiative