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EN - Host

MERCURE

Hospitality & Leisure

KES Confidential
1 week ago

Job Summary

 

Job Description/Requirements

Job Description


Host
You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive!
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer a professional and friendly greeting, and provide engaging service
Assist guests regarding food and beverage menu items in an informative and helpful way
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Your experience and skills include:
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team


Qualifications


Your experience and skills include:
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team


Additional Information



Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


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