Onboarding Specialist

About the Role

We are looking for a highly organized and detail-oriented Onboarding Specialist to join our Legal & Compliance team. This role is critical in delivering a seamless, compliant, and risk-aligned onboarding experience for clients across multiple jurisdictions.

The successful candidate will support end-to-end client onboarding, AML/KYC due diligence, documentation management, and internal coordination within a regulated environment. You will work closely with compliance, legal, and operations teams to ensure all onboarding activities meet regulatory and internal standards.

Key Responsibilities

Client Onboarding & Due Diligence

• Manage the full client onboarding lifecycle, ensuring timely and compliant activation
• Conduct KYC (Know Your Client) reviews including identity verification and risk classification
• Perform KYB (Know Your Business) due diligence, including corporate structure analysis and UBO identification
• Review source of funds and ownership structures to identify compliance risks

AML/CFT & Risk Assessment

• Conduct AML/CFT screening (sanctions, PEP, adverse media checks)
• Assess client risk profiles and escalate high-risk cases for Enhanced Due Diligence (EDD)
• Identify red flags and ensure proper documentation and escalation

Documentation, Monitoring & Controls

• Maintain accurate onboarding records in line with regulatory requirements
• Ensure secure handling and confidentiality of onboarding documentation
• Track onboarding timelines and resolve bottlenecks to meet SLAs and KPIs
• Support internal audits and regulatory reviews

Process & Operational Support

• Contribute to improving onboarding and compliance procedures
• Support development of internal compliance resources
• Undertake ad-hoc legal, operational, or compliance assignments

Requirements

• Diploma in Law, Business Management, Risk Management, or related field
• Minimum 2 years’ experience in onboarding, AML/KYC compliance, fraud, or risk within a regulated environment or busy law firm
• Strong knowledge of KYC/KYB requirements and client onboarding processes
• Understanding of multi-jurisdictional documentation requirements
• Excellent organisational skills and attention to detail
• Strong written and verbal communication skills
• Proficiency in Microsoft Office
• Ability to manage multiple files and deadlines in a fast-paced environment

Added advantage:

• ACAMS or other AML certification
• Experience in fintech or financial services

Core Competencies

• Detail-oriented with high accuracy standards
• Process-driven and analytical
• Discreet and trustworthy with confidential information
• Proactive problem-solver
• Professional and client-focused
• Strong interpersonal and communication skills

How to Apply

Interested candidates are invited to submit their CV and cover letter outlining their suitability for the role to careers@orchidhr.co.ke by 12th March 2026.