SKINCARE CONSULTANTS
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New
Job summary
Conduct in-depth skin assessments using visual and/or diagnostic tools.
Min Qualification:
Certificate
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
JOB TITLE: SKINCARE CONSULTANTS
NATURE OF JOB: FULL TIME
INDUSTRY: BEAUTY, SKINCARE & WELLNESS
SALARY: KSHS.35,000 PLUS COMMISSIONS
JOB LOCATION: NAIROBI
DUTIES AND RESPONSIBILITIES
Client Consultation & Skin Analysis
- Conduct in-depth skin assessments using visual and/or diagnostic tools.
- Identify skin types and conditions such as acne, hyperpigmentation, sensitivity, aging, and dehydration.
- Develop personalized skincare routines aligned with client goals and lifestyle.
Product Recommendation & Retail Sales
- Recommend suitable skincare products and treatment plans based on assessments.
- Drive product sales through consultative selling and upselling techniques.
- Consistently meet and exceed individual and team sales targets.
Client Experience & Relationship Management
- Deliver a high-touch, luxury client experience from consultation through follow-up.
- Build long-term relationships to encourage repeat visits and client retention.
- Handle client inquiries, concerns, and feedback professionally and promptly.
Skincare Education & Advisory
- Educate clients on skincare routines, ingredients, and product usage.
- Stay informed on new skincare trends, technologies, and product innovations.
- Provide aftercare guidance and monitor client progress over time.
Brand Representation & Professional Standards
- Maintain a polished, well-groomed appearance suitable for a high-end setting.
- Uphold brand values, image, and service standards at all times.
- Ensure cleanliness, hygiene, and proper product handling within the workspace.
Record Keeping & Reporting
- Maintain accurate client consultation records and purchase history.
- Track sales performance and client engagement metrics.
- Provide feedback on product performance and client preferences.
Team Collaboration & Operations Support
- Work closely with therapists, dermatologists, or retail staff to ensure seamless service delivery.
- Support store/clinic operations, including stock awareness and merchandising.
- Participate in training sessions, promotions, and marketing activities.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Certification in Beauty Therapy, Cosmetology, Dermatology, or a related skincare field.
- Minimum of 2 years’ professional experience in a skincare-related role (clinic, spa, dermatology center, or pharmacy).
- Strong understanding of different skin types, conditions, and skincare products.
- Proven ability to assess skin concerns and recommend effective solutions.
- Excellent communication, consultation, and customer service skills.
- Sales-oriented with the ability to meet and exceed targets.
- Well-groomed with a professional appearance suitable for a high-end environment.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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