Travel/Tour Consultant
Shoor Safaris Kenya
Consulting & Strategy
Job Summary
Must have a Diploma / Other Certificate in Tours & Travel from a recognized institution is mandatory
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
RESPONSIBILITIES
l Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service
l Must possess knowledge of different inbound and outbound destinations
l Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing
l Design flexible tour packages, excursions, safaris, and other related services in regards to tours to meet the needs of different clients
l Manage customer inquiries and aim to exceed their expectations
l Evaluate and recommend tours and travel costing that are competitive in the industry
l Explore and identify new business opportunities in a competitive and rapidly changing industry
l Ensure client quotations are followed up for sales conversion
l Research and constantly source for interesting product packages to meet consumer demands
l Write & translate itineraries. Brief clients before a trip to ensure smooth travel
l Liaise with hotels and airlines for group bookings
l Liaise with tour operators/partners in other destinations
l Social Media Marketing duties
QUALIFICATIONS
l Minimum KCSE Grade : C+
l Bachelor’s or Diploma Degree or Diploma in Tourism, Travel, Hospitality or any related discipline from a reputable university
l Minimum of 1-year experience in a travel or tour agency
l Experience in liaising with international travel agents/partners
l Excellent planning and organizational skills
l Self – motivated, Confident and outgoing personality
l Ability to multi-task and get things done to completion
l A Team player with good interpersonal and communication skills
l Excellent networking and prospecting skills
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