Customer Service & Support Jobs in Kenya

To grow hotel revenue and margin from an assigned corporate client portfolio by actively selling, pricing, and managing hotel accommodation bookings, converting flight-only clients into full travel clients while maintaining service excellence and pricing discipline.

Greet and welcome guests in a warm and professional manner

Lead and supervise the host team to ensure smooth front desk operations

Oya Microcredit Ltd is a fast-growing microfinance institution committed to providing accessible and customer-focused financial solutions to individuals and SMEs. We pride ourselves on professionalism, integrity, and delivering exceptional customer service. We are seeking a proactive and customer-oriented Call Center Officer to join our team. ...

A busy specialist outpatient clinic in Nairobi is seeking an experienced and motivated individual to join our team as a Receptionist / Customer Care Executive. The successful candidate will play a central role in ensuring smooth clinic operations and delivering exceptional patient experience.

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Receive and engage clients with professionalism, empathy, and discretion.

The role will maintain existing dosing and dosing control equipment, install new ones and respond to challenges in customer/end-user facilities

The Ideal candidate should have experience in export-import processes, strong problem-solving skills, and a customer-focused approach.

The Customer Service Executive is responsible for meeting the Customer Care Department Standards.

our client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support to our UK-based clients. We foster a culture where the customer always comes first and invest in our team's growth and development. We are looking for an enthusiastic individual to join our UK helpdesk team.

We are seeking a friendly, organized, and computer-literate individual with strong online marketing skills to join our team as a Customer Service / Receptionist.