Debt Collector
Boresha Credit Services Limited - BCSL
Accounting, Auditing & Finance
Job Summary
Responsible for collecting debts on behalf of clients. Ensuring that the firm’s client’s debts are collected within the agreed timelines.
- Minimum Qualification : Highschool
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Job Description
Responsible for collecting debts on behalf of clients. Ensuring that the firm’s
client’s debts are collected within the agreed timelines
Meeting monthly debt collection targets and providing timely debtors related
information such as collection position per client and other required reports.
THE ROLE:
• Debt collection on behalf of financial and commercial
institutions, through calling customers, sending emails and text messages then
negotiating on settlement or repayment plan. It also includes locating and
making scheduled visits in order to negotiate for payment.
• Advise customer on ways of clearing their debts while
sensitizing them on the importance of paying their debts and consequences of
non-payment.
• Record information about customers’ financial status and
collection efforts’ status by updating call outcome on BCCS.
• Manage personal portfolio, ensuring all clients are given
necessary attention and agreed collections rate are met.
• Assist in resolving disputes between customers and clients.
• Initiate the clearance process on cleared debts once you
receive payment proof and have the same posted by the accountants.
• Attend to walk in customers as well as respond to customers
queries within the stipulated time.
• Preparation of daily and monthly progress reports on
accounts held as required by client.
• Ensure compliance with the full collections processes,
controls, policies, and procedures.
• Live up to the corporate values of BORESHA Credit services
Ltd. This includes observing business reporting hours including working
Saturdays, taking care of Business facilities and ensure they are always in
good condition. These facilities include headsets, computers, desk phones,
furniture, mobile phones etc.
About Boresha Credit Services Limited - BCSL
Boresha Credit Services Limited (BCSL) is a Kenyan company offering debt recovery, credit management, receivables outsourcing, and related financial support services. It operates under the Boresha Group, which provides end-to-end back-office, investigations, and auctioneering solutions for banks, corporates, and other institutions.
At BCSL, we believe in fostering a culture of transparency, integrity, and professionalism. Our team is comprised of dedicated professionals who are passionate about delivering exceptional service and creating lasting relationships with our clients.
Join us at BCSL and be part of a dynamic team that is driving financial inclusion and economic growth in Kenya. Experience a rewarding career where you can make a meaningful impact and grow both personally and professionally.
Physical Location:
Eens Business Park, Mombasa Road – Syokimau, next to Astrol Petrol Station.
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