Graduate Trainee – Software Engineering

Position Title: Graduate Trainee – Software Engineering

Industry: Fintech

Location: Nairobi, Kenya

Reports To: Senior Software Engineer

Position Summary: We are looking for an enthusiastic and ambitious Graduate Trainee – Software Engineer to join our fast-paced engineering team. This role offers hands-on experience in software development, system monitoring, and technical support within a dynamic fintech environment. The ideal candidate will have a strong interest in technology, a problem-solving mindset, and the eagerness to learn from experienced engineers while contributing to real-world projects that power digital financial solutions.

Key Responsibilities:

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• Provide first-line technical support by troubleshooting and resolving software and system-related issues.
  
• Monitor transaction flows, system performance, and uptime for internal and external platforms.
  
• Assist in API integrations, working closely with developers, clients, and product teams to ensure smooth implementation.
  
• Participate in software testing, bug identification, and regression testing to ensure product reliability.
  
• Maintain technical documentation, FAQs, and internal troubleshooting guides.
  
• Collaborate with cross-functional teams, including Product, QA, and Customer Success, to ensure timely issue resolution.
  
• Learn and apply agile development practices while supporting engineering sprints and team activities.
  

Requirements:

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• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
  
• At least 1 year of experience (internship) in software development or technical support.
  
• Basic knowledge of programming languages such as JavaScript and Node.js.
  
• Familiarity with APIs, JSON, and RESTful services.
  
• Strong analytical, problem-solving, and communication skills.
  
• High attention to detail, accountability, and a willingness to learn.
  
• Exposure to fintech or technology environments will be an added advantage.
  

What We Offer:

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• A hands-on learning environment under the mentorship of senior software engineers.
  
• Exposure to real-world fintech systems and tools.
  
• Career development and growth opportunities in software engineering.
  
• Collaborative, innovative, and supportive team culture.
  

How to Apply:
Interested candidates are invited to send their CV and a brief cover letter explaining their interest in the role to careers@orchidhr.co.ke with the subject line “Application – Graduate Trainee (Software Engineering)” by 05th November 2025.