Quality Control Technician

Job Title: Quality Control Technician

Department: Quality Control (Operations)

REPORTING RELATIONSHIPS

Reports to: Quality Control Supervisor/Leader

Direct Reports: None

Internal Relationships:

• Production

• Engineering

• Quality Assurance

• HSE

• HR and Admin

External Relationships:

• Suppliers

• Vendors

• Regulatory Authorities

ROLES AND RESPONSIBILITIES

• Assists with the implementation of approved Quality Control policies and activities.

• Performs continual quality control checks to ensure production is running within specifications.

• Inspects and tests products for quality defects in the manufacturing process and reports issues and concerns to the relevant department(s).

• Assists with the review of QC procedures and recommends plans to improve existing product quality standards.

• Liaises with the production department and warehouse to ensure non-conforming products are quarantined in a timely manner.

• Supports the collection of quality control data throughout the production process.

• Ensures all records are completed accurately and updated as needed.

• Assists with raw material inspection and approval for final dispatch to warehouse.

• Assesses the compliance of finished products against agreed specifications.

• Reads and actions items from the various QAS logs.

• Assists with process control audits as required.

• Assists with customer audits to ensure SOP specifications are adhered to.

• Tracks trends and variables in the manufacturing process using Statistical Process Control (SPC) methods.

• Analyses spoilage, records causes and takes corrective actions where applicable.

• Performs troubleshooting and preventative maintenance on inspection equipment as required.

• Report any Food Safety concerns observed.

Integrated Management System

Documents implements and maintains the requirements of the Quality, Food Safety, Environment, Health and Safety management systems.

Health, Safety and Environment

• Carries out all tasks and activities in compliance with all the applicable Health, Safety and Environmental regulations.

• Adheres strictly to HSE regulations by ensuring PPE and safety tools provided are used at all times.

JOB REQUIREMENTS

Required Education

• Minimum of a First Degree in Chemical, Production, or Process Engineering, or a related discipline.

Required Experience

• Minimum of 3 years related experience in the manufacturing industry

COMPETENCIES PROFILE

Technical Competencies

• Project Management 
• Integrated Management Systems 
• Quality Assurance and Control
• Hazard Analysis and Critical Control Points (HACCP) 
• Statistical Process Control (SPC) 
• Stakeholder Engagement 
• Improvement Methodologies
• Inspections and Continuous Monitoring
• Manufacturing Operations 
• Root Cause Analysis
• Data Management 
• Audit Management 
• Pre-requisite Programs (PRP)
• Operational Pre-requisite Programs (OPRP)
• Food Safety and Food Fraud
• Food Hygiene

Generic Competencies

• Accountability
• Business Knowledge
• Communication
• Continuous Development
• Detail Orientation
• HSE Procedures
• Innovation
• Leadership and People Management
• Operational Effectiveness
• Service Orientation
• Professionalism
• Teamwork
• Technology Application