Regular Staff at an International Car Finance Company(Customer Success)

Responsibilities:

-Creating, organizing and managing client portfolios

-Assist customers in loan application process and document collection. 

-Provide accurate, valid and complete information to clients.

-Communicate with clients who have an account with us to form manageable repayment plan.

Key requirements:

• Ability to interpret and follow complex information and instructions.
• Familiarity with CRM systems and practices.
• Attention to detail, great time management skills and the ability to prioritize workload.
• Taking ownership for work results, strong will to tackle things, and open to advice/positive criticism. 
• Excellent communication, presentation and problem solving skills. 
• Computer literacy- Microsoft office tools, Apps and technology/Google services (Google docs, spreadsheets)/Typing speed 20 WPM
• At least a Diploma graduate (Carry your academic certificates to the interview). 
• 25,000KES~28,000KES starting salary depending on computer skills and the result of the interview.
  
  Computer skill test in the interview: 
  We will ask the interview candidate to perform some basic practical tasks on google services.
  Candidates are expected to complete all the tasks within the given time.