Customer Service & Support Jobs in Nairobi

To serve as the primary bridge between GenKazi’s innovative technology and the human aspirations of our users. Your mission is to transform every interaction into an opportunity for empowerment—ensuring that every job seeker feels heard and every employer feels supported, ultimately fostering a world-class service culture that drives user reten ...

This role covers individual learners. It blends customer experience, sales support, coordination, and relationship management to deliver Centonomy’s promise of transforming how people think, earn, and invest money.

We are seeking a Customer Care Representative with at least one (1) year of experience to join our team in Westlands. The ideal candidate will be customer-focused, well-spoken, and comfortable using a smartphone to manage customer interactions and service-related tasks in a fast-paced environment.

The role focuses on managing day-to-day customer interactions, driving customer engagement, resolving escalations, and translating customer insights into actionable improvements that support business growth.

We're looking for a customer-obsessed professional to own the full customer lifecycle from onboarding to retention. As the primary contact for customers and channel partners, you'll maximise value from our telecom and ICT solutions while collaborating cross-functionally to deliver exceptional service and growth.

Greet and assist customers in selecting wines, spirits, and related products.

Greet and assist customers in selecting designer bags and accessories.

The Sales Administrator and Customer Success Specialist serves as the critical operational backbone of the sales department. This role bridges the gap between the sales team, production, logistics, and the custome ensuring that every order is processed accurately, every client feels valued, and every delivery experience reinforces trust.

An established high-end men’s fashion house is seeking a refined and results-driven Fashion Consultant to join our elite sales team. This is not a typical retail role. We are looking for a style authority, a trusted advisor who understands the art of tailoring, the language of fine fabrics, and the expectations of discerning gentlemen.

Kopo Kopo is hiring a number of Operations Associates to strengthen the company’s ability to serve its customers. The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology.

Our client is seeking an Operations Assistant to support the day-to-day management

We are looking to recruit Customer Care Representatives on part time basis to join our team. The role involves engaging with customers, responding to inquiries, providing accurate information about products and services, troubleshooting issues, and delivering effective solutions. This position is essential in enhancing customer satisfaction, bu ...

We are looking for a friendly, knowledgeable, and proactive Customer Experience & Sales Advisor to join our team.

Assist the store keeper in receiving supplies and also make deliveries to our customers in a timely and accurate manner.

We are looking for agents to make outbound calls to business owners in the U.S. The goal of each call is to introduce marketing services and schedule a follow-up appointment with a sales specialist. The company helps blue-collar businesses (roofers, plumbers, contractors, etc.) improve their ranking on Google so they can get more customers.

Successful candidates will assist in executing system-based trading and investment operations under supervision. Success in this role depends more on discipline and the ability to follow structured systems than prior experience. Training will be provided.