Customer Service & Support Jobs in Nairobi

We are looking for a customer-focused and detail-oriented Customer Service. Representative to handle client inquiries, manage account-related concerns, and ensure a high level of customer satisfaction. The ideal candidate will be proactive, professional, and capable of handling billing and payment-related queries efficiently.

The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

To serve as the primary bridge between GenKazi’s innovative technology and the human aspirations of our users. Your mission is to transform every interaction into an opportunity for empowerment—ensuring that every job seeker feels heard and every employer feels supported, ultimately fostering a world-class service culture that drives user reten ...

This role covers individual learners. It blends customer experience, sales support, coordination, and relationship management to deliver Centonomy’s promise of transforming how people think, earn, and invest money.

The Project Manager will be responsible for planning, executing, and overseeing projects to ensure they are delivered on time, within budget, and to the required quality standards. They will act as the central point of coordination, managing resources, stakeholders, and risks throughout the project lifecycle.

We are seeking 2 Phone Customer Service Representative To handle customer communication via phone, provide accurate information on cosmetic products, process orders, and ensure a high level of customer satisfaction while supporting sales operations.

CHINESE TRANSLATOR AT AN EPZ SETUP IN RUIRU

Respond promptly to incoming calls and customer inquiries

We are hiring a results-driven Digital Customer Experience Officer to manage tenant relations, collections, and service coordination for residential properties. The role requires strong follow-through, professionalism, and the ability to enforce systems while maintaining excellent customer experience

Our client, a fast-growing beauty brand focused on helping clients feel confident, stylish, and effortlessly put together is seeking to recruit a motivated, organized, and detail-oriented Operations & Customer Experience Assistant.

We are recruiting on behalf of our client in the Betting & Casino industry for a dynamic and results-driven Customer Care Manager who will lead and develop a high-performing customer service team while driving customer engagement, retention, and revenue growth.

We are seeking a professional and friendly Receptionist to manage front desk operations, handle calls, and welcome visitors while ensuring smooth day-to-day office activities.

You will be responsible for monitoring and applying a predetermined set of rules and guidelines to user-generated posts in order to best determine whether or not the communication is acceptable.

Our Graduate Trainee Program is designed to provide a comprehensive understanding of the security and logistics industry. Successful candidates will undergo rigorous on-the-job training, mentorship, and rotational assignments to build a solid foundation for a long-term career with Riley Falcon.