Customer Service & Support Jobs in Nairobi

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

We are seeking a detail-oriented and customer focused sales cashier to join our team. The ideal candidate will combine prior sales experience with a relevant degree to bring analytical and relationship building skills to the retail floor. In this role you will be the final point of contact for our customers.

We are looking for a creative and technically proficient Photographer to join our creative team. In this role, you will be responsible for producing high-quality visual content that brings our clients' brands to life.

Our client, an online and offline betting company is looking for Customer Service/Telesales personnel, who will be responsible for client relationships, as well as tele calling new and prospective clients.

Own the customer experience at Stockflow - guide every shop owner from sign-up to success, drive activation, and turn free trials into loyal subscribers. Grow into a customer success leader as we scale.

We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .

This isn't a make-coffee-and-sit-in-meetings internship. You'll do real work from day one: supporting onboarding, handling queries, and keeping our community running under the guidance of our Customer Care Rep. It's good if you're early in your career, digitally switched on, and want to understand how a digital startup actually operates from inside

AceMauri Ltd is an early-stage African digital startup building tools and platforms for creators and communities across Africa and the diaspora. We move fast, operate lean, and care deeply about what we're building. We're not a corporate — we're a small founding team looking for people who are self-starters, take ownership, and want to be pa ...

Assistant Sales Representative – Alcohol Wholesale

This is not a typical PA, receptionist, or administrative role. We are looking for an individual who can serve as an extension of the CEO, confidently engaging clients, coordinating teams, driving business development, supporting operations, and ensuring the smooth running of the company in the CEO’s absence.

Serve as the first point of contact for customer inquiries, requests, and complaints through various communication channels.

The Marketer will be selling products and services to new and existing customers. This role involves identifying customer needs, presenting solutions, negotiating sales, and building strong relationships to drive revenue and achieve sales targets. This position is sales commission based and inability to meet targets will result in loss of revenue

Our client in an institutional setting is urgently seeking a Customer Service Officer to join their team in kitengela