Customer service & support jobs in Nairobi

Lead in the design & implementation of strategies geared towards delivering an exceptional customer experience and to manage implementation of the loyalty program in line with Company objectives.

You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Applications are invited from qualified persons for the above vacant position.

We are looking for a Customer Service Representative to join our team. You will collaborate with us to serve our customers and give them an exceptional experience at smsleopard.com. We are customer-centric so a passion to help our customers achieve their goals will be essential.

Responsible for managing the order process from creating the Proforma invoice for the customer to dispatch of the order to customer and preparation of all necessary documents.

Our client, a well-established logistics service provider is looking for an experienced Customs Clearance Clerk.

The role of customs clearance clerk is to handle documentation and other regulatory requirement for freight moving across national borders.

Our client seeks to hire Tellers to assist in servicing their customers across their branches.

You are responsible for the client communication for designated account relationships and Contracts. You are required to respond to the client in a timely manner providing full and accurate information in one go.

The distribution & order fulfillment head/supervisor handles the order fulfillment process including order entry, administration and dispatch.

A 4 Star Hotel in Nairobi seeks to urgently recruit for a Hotel Front Office Receptionist. Successful candidate must have at least 2 Years Working Experience in A Similar Role in A 3-4 Star Hotel.

Responsible for collecting debts on behalf of clients. Ensuring that the firm’s clients debts are collected within the agreed timelines

Applications are invited from qualified persons for the above vacant position.

Reporting to the Eligibility Supervisor, you will be responsible for maintaining our membership database. You will process requests from internal and external customers reviewing the request and taking the appropriate action, in a timely and accurate manner.

Reporting to the Eligibility Supervisor, you will be responsible for maintaining our membership database. You will process requests from internal and external customers reviewing the request and taking the appropriate action, in a timely and accurate manner.

An opportunity exists for a disciplined and self-driven person to work in an established optical practice. The role would be a combination of administrative and sales tasks. The field is technical as it relates to the spectacles, but with personal interest, the in-store training we provide will help you execute your role successfully."

Manage the company & client’s social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms by engaging in social media presence creation, dynamic content creation (in partnership with service providers), digital content promotion (SEOs, PPC etc)