Customer Service & Support Jobs in Nairobi
Customer service and support jobs in Nairobi offer a variety of opportunities, with 64 current job vacancies available. Some of the specific roles in demand include Client Relations Officer - Eldoret, Nairobi, Shop Attendant, and Business & Brand Manager. This indicates a moderate level of hiring activity in this field, providing job seekers with a fair range of openings to explore.
Salary & Benefits
For roles that list pay, typical salaries for customer service and support jobs in Nairobi range from KES 30,000 to KES 30,000 per month. Common benefits that come with these roles include fully remote work, flexible hours, and competitive base salaries, which enhance the attractiveness of these positions.
Skills & Experience
A diploma is the most common requirement for customer service and support jobs, with a bachelors also accepted. Familiarity with tools like Excel is beneficial for candidates. Key soft skills sought by employers include communication, problem-solving, and attention to detail. Positions are primarily at mid level, offering opportunities for both new and seasoned professionals.
Key Responsibilities & Tasks
In junior roles within customer service and support, responsibilities typically focus on responding to customer queries and preparing reports. These tasks help in developing foundational skills in communication and problem-solving, essential for career progression.
Industries & Companies
While no single industry dominates the listings entirely, IT & Telecoms and Retail, Fashion & FMCG represent significant portions of the job market, reflecting diverse opportunities across several sectors.
Anonymous Employer
Customer Service & Support
2 months ago
We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.
Customer Service & Support
Yesterday
The Call Center Manager is responsible for planning, coordinating, and supervising the daily operations of the Call Center Department to ensure exceptional customer service, efficient handling of client inquiries, and achievement of departmental performance targets.
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Hakki Car Finance Limited
Customer Service & Support
1 week ago
Hakki Africa Ltd is a leading provider of vehicle financing solutions, dedicated to helping individuals and businesses secure affordable and flexible auto loans. We are looking for a proactive, results-driven, and customer-focused individual to join our Collections Team.
Cobetwin Technical Limited
Customer Service & Support
2 weeks ago
作为一线服务团队的“大脑”，管理复杂案件、质量保证和现场运营。
Anonymous Employer
Customer Service & Support
3 weeks ago
A well-established specialist clinic in Nairobi seeks a warm, articulate and highly organised Customer Care Executive. You will be the voice of the clinic: the first person our patients speak to and the person who keeps every booking, message and record in order.
Hakki Car Finance Limited
Customer Service & Support
1 month ago
Hakki Africa Ltd is a leading provider of vehicle financing solutions, dedicated to helping individuals and businesses secure affordable and flexible auto loans. We are seeking highly organized individuals capable of managing multiple tasks efficiently, think analytically, and approach challenges with creative, practical solutions.
BETIKA
Customer Service & Support
1 month ago
The job holder is responsible for overseeing, managing daily operations and to driving the performance of customer experience at Betika. The job holder is responsible for ensuring excellent customers service, effective and efficient issue resolution and the overall satisfaction and experience of Betika Customers across all social media platforms.
Finley International Limited
Customer Service & Support
1 month ago
To ensure timely collection of outstanding debts as per agreed terms and limits.
Strategic Deposit Taking Sacco LTD (STDSL)
Customer Service & Support
2 months ago
The Lead support desk in handling Sacco Member Complaints, Inquiries and Passing information to members.
2 months ago
Our client is a premium lifestyle and concierge business focused on delivering personalised services, experiences and lifestyle solutions to its members. They are built around exceptional service, trusted relationships, discretion and a deep understanding of each member's individual needs and preferences. As the business continues to grow, ...
AFRICAN LABOUR SOLUTIONS
Customer Service & Support
2 months ago
Prepare and send daily appointment reminders and treatment communications to patients
Today
SunCulture
Customer Service & Support
Yesterday
Teleperformance
Customer Service & Support
4 days ago
Fuzu Atlas
Customer Service & Support
1 week ago
Purpink Gifts Ltd
Customer Service & Support
1 week ago
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