Customer Service & Support Jobs in Nairobi

To ensure timely collection of outstanding debts as per agreed terms and limits.

Fred Black Insurance Brokers Ltd is a dynamic and rapidly growing company in the Insurance Brokerage sector.

We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

Our client in the steel manufacturing industry is seeking a confident, customer-focused, and sales-oriented Front Office & Sales Representative to manage front-office activities while supporting business development and sales growth.

Assistant Sales Representative – Alcohol Wholesale

Assist the store keeper in receiving supplies and also make deliveries to our customers in a timely and accurate manner.

Our client, a growing travel and ticketing company in Nairobi, is seeking an experienced Ticketing & Travel Operations Agent to manage airline reservations, ticketing, travel consultancy, and day-to-day travel operations. They must be IATA certified, highly proficient in Amadeus GDS, and experienced in airline ticketing and fare construction.

MyAccurate Books is seeking a motivated and results-driven Call Agent to engage prospective customers, qualify leads, conduct product demonstrations, follow up on potential clients, and convert opportunities into sales. The ideal candidate should have strong communication and persuasion skills, a passion for sales, and the ability to consistently w

The Retail Sales & Service Officer (Teller) is responsible for providing frontline customer service in foreign exchange, money remittance, and cash handling operations.

The Teller Supervisor is responsible for supporting the Branch Manager in ensuring smooth branch operations, maintaining compliance with regulatory and internal policies, driving operational efficiency, leading frontline staff, and delivering excellent customer service.

We are looking for a motivated and results-driven Debt Collector Intern to support customer payment follow-ups, debt recovery, and collection activities. The ideal candidate should have strong communication skills, confidence, persistence, and a target-driven mindset. This is a great opportunity to gain hands-on experience in collections and financ

The Lead support desk in handling Sacco Member Complaints, Inquiries and Passing information to members.

Our client, a growing fintech company, is seeking an experienced Debt Collection Team Leader to lead, manage, motivate and guide the team to achieve collection targets while ensuring compliance with company policies and regulatory requirements.

**30-word version:** Our client is a leading manufacturing company serving local and international markets. They seek an Export Junior Associate – Customer Service to support customer relations, order coordination, export sales, and delivery execution.