Customer service & support jobs in Nairobi

The Customer Experience Officer will Coordinate and drive Customer Experience activities, assisting in processing of sales, escalate any issues experienced by the team or by customers through to resolution, conduct customer surveys/mystery calls and ensure the company’s customers obtain excellent service.

Diagnose and troubleshoot technical issues, including network configuration.

Our Client a multinational looking to grow their team in Kenya. They seek to hire an Intake Care Representative

Our Client a multinational looking to grow their team in Kenya. They seek to hire an Intake Care Representative

The individual is a key Staff supporting GCH and GHF goals maintaining a comprehensive understanding of all aspects of the organization’s culture, business and social impact strategy, clinical service offerings, research, outreach clinics, Foundation programmes and the competitive healthcare landscape.

We are world market leader within the food and beverage machinery industry-designs, develops,manufactures and installs both machines and complete filling and packaging lines in a multinational environment, it’s main customers being ,multinational breweries and beverage producers, food, chemical, pharmaceutical and cosmetic industries.We are loo ...

As a supervisor you will support the Team Manager in managing a team of customer service Representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a high-quality customer centric service offering.

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and pre-established guidelines to perform order processing, customer correspondence, and fulfill customer needs.

The applicant must have at least Diploma in either customer care, sales and marketing, ICT, Business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa, Kisumu, Eldoret, Nakuru and Thika Branch.

Applications are hereby invited for the advertised position of Executive, Support & Services Candidates with experience in IT and the below fields; Experience in Hotel industry, experience in Technical Support Center, experience in handling ERP solutions or Interfaces

Our client, a global Fintech start-up based in the United Kingdom(UK) with offices in several other countries is looking to recruit an experienced Customer Service Representative – Somali speaking- to join the 24/7/365 customer service team in Nairobi.

Applications are invited from qualified persons for the above vacant position.

We are looking for a Customer Service Assistant at a wig shop.