Customer Service & Support Jobs in Nairobi

The Customer Service Officer manages client inquiries, property viewings, and onboarding while resolving concerns to ensure satisfaction. The role requires strong communication, record‑keeping, and problem‑solving skills to deliver excellent service and enhance client relationships in real estate.

The Customer Care / Marketing Officer will be responsible for welcoming clients, handling customer inquiries, coordinating service bookings, promoting garage services, and ensuring excellent customer satisfaction. The role also involves marketing the garage services to attract and retain customers.

The Mini Mart Assistant is responsible for supporting daily store operations, ensuring excellent customer service, maintaining product availability, handling cashier duties, and keeping the store clean, organized, and compliant with operational standards. The role requires reliability, attention to detail, and the ability to work in a fast-paced

X1X provides laptops through an affordable 12-month PAYGO (Pay-As-You-Go) model We are not looking for smooth-talking salespeople who chase easy numbers. We are hiring disciplined Field Representatives In following areas: Ongata Rongai - Kiserian area, Mlolongo- Athi- river area, Kikuyu-Wangigi area, Kasarani-Mwiki area, Thika- Mangu area -

Buy Simu Limited is looking for a confident, customer focused and reliable Call Centre Agent to join our team. The ideal candidate should be flexible, committed, and able to work in a fast-paced environment while delivering excellent customer service.

The Security Team Lead ensures governance, compliance, enforcement, and incident management across all sites, standardizing SOPs, strengthening access controls, reducing abuse, and driving centralized, tech-enabled security operations.

Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Business Continuity Plan (BCP) – Dispatch / ISP Lead

Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Dispatch Agent.

The ideal candidate will have a passion for fashion, excellent customer service skills, and a proven track record in retail sales.

The Customer Care Agent will be responsible for handling customer inquiries, complaints, orders, and feedback while ensuring excellent customer service experience. The role involves maintaining positive customer relationships, resolving issues promptly, and supporting company sales and service operations.

We are seeking 2 Customer Service Officers with real estate experience to join a fast-paced team.

We are looking for a smart, energetic, and tech-savvy Call Center Agent with a background in Graphic Design and IT to join our growing team.

We are seeking 2 Phone Customer Service Representative To handle customer communication via phone, provide accurate information on cosmetic products, process orders, and ensure a high level of customer satisfaction while supporting sales operations.

CHINESE TRANSLATOR AT AN EPZ SETUP IN RUIRU

Respond promptly to incoming calls and customer inquiries

We are hiring a results-driven Digital Customer Experience Officer to manage tenant relations, collections, and service coordination for residential properties. The role requires strong follow-through, professionalism, and the ability to enforce systems while maintaining excellent customer experience