Customer Service & Support Jobs in Nairobi

ERP Support Consultant responsible for resolving client support tickets, managing SLAs, troubleshooting ERP/Odoo issues, performing basic customizations, and supporting the implementation team. Ensures high-quality client service, system stability, and continuous improvement.

The Technician will be responsible for installing, configuring, maintaining, and troubleshooting Wi-Fi and network systems for clients. The role requires a hands-on professional with a strong technical background, good problem-solving skills, and excellent customer service orientation.

Successfully perform debt collections by making calls and occasionally field visits to consistently meet and maintain daily recovery targets, including the targeted number of quality calls captured well in CRM.

To provide exceptional customer service by responding to inquiries, resolving issues, processing orders, and ensuring customer satisfaction. The role serves as the key link between customers and the company, ensuring timely communication and efficient service delivery.

Our client, a dynamic manufacturing company, is seeking a proactive and customer-focused Telesales & Customer Service Executive to join its growing team. This position plays a key role in driving business growth through a combination of outbound sales calls, lead management, and customer support. The ideal candidate is passionate about building rel

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Start your security journey by joining a new security company. This choice will place you at the forefront of your career development and allow you to significantly contribute to the company's growth.

Certificate, diploma or higher education in sales, customer service or a related field.

Medprime Training College is seeking a proactive and organized Front Office Manager to oversee front desk operations, ensure excellent customer service, and support smooth branch administration. The ideal candidate will manage staff performance, coordinate communication, and uphold the college’s professional image. (Male candidates encouraged)

We are seeking a professional and energetic Receptionist with prior experience working in a gym or fitness facility. The ideal candidate will be the first point of contact for clients, responsible for front desk operations, customer service, and maintaining a welcoming environment.

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

The Client Relations & Studio Coordinator will manage client communication and bookings while actively driving business growth through marketing, outreach, and operational initiatives.

Handle high volumes of incoming and outgoing calls in a courteous and professional manner.

As a Customer Care Officer it is the duty of the Employee to perform all essential job functions and duties. From time to time, the Employer may also add other duties within the reasonable scope of the Employee’s work.

Degree / Diploma in Business Administration, Supply Chain, Sales, or a related field.

Proactively contact customers with overdue accounts via phone calls, SMS, and field visits where necessary.