Customer Service & Support Jobs in Nairobi

We are seeking a friendly, organized, and computer-literate individual with strong online marketing skills to join our team as a Customer Service / Receptionist.

We are seeking a proactive and experienced Executive Assistant to handle all liaison work with government offices such as the Ministry of Health, Kenya Medical Practitioners Board, SHA, and other licensing authorities.

We are seeking a Customer engagement & follow-up assistant to manage leads from various campaigns, handle customer inquiries, schedule appointments, and follow up with past buyers. You will serve as a key bridge between marketing, sales, and customers ensuring consistent and meaningful communication.

📌 Job Summary We urgently seek a Customer Service Trainer with a strong background in the hospitality industry to design, deliver, and evaluate training programs that elevate guest service standards. The ideal candidate will leverage their hospitality experience to instill service excellence, professionalism, and customer-centric behaviors across

Are you someone who likes “innovation”, “project management” and a “challenge”? Well, we are looking for someone to join us as we grow our brand and impact globally.

Assistant Sales Representative – Alcohol Wholesale

As a Tier 2 Support Engineer, you will handle escalated technical issues requiring advanced troubleshooting and in-depth knowledge of networking, security, and server infrastructure. You will work closely with Tier 1 engineers and senior technical staff to resolve complex problems, implement solutions, and contribute to projects. This role dema ...

We are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop, arranging displays accordingly and and ensuring a clean environment.

We are looking for an energetic entry-level professional to support both order fulfilment operations and digital marketing activities. The role involves ensuring smooth and timely processing of customer orders while also helping to grow the company’s online presence through content creation, social media engagement, and e-commerce support.

RWK Africa is a leading accounting and business solutions provider in Kenya, specializing in tax consultancy, audit, bookkeeping, and accounting software. We are seeking dynamic Sales and Marketing Officers to help expand our flagship product- MyAccurate Books

The Waste Kiosk Operator manages the Pipeline, Nairobi plastic buy-back kiosk. This role drives sustainability through efficient collection, accurate data, and community engagement. As the face of the enterprise, they ensure transparent transactions and transform plastic waste into a reliable commodity through expert daily operations.

The successful candidate will be responsible for managing landlord/tenant relations, overseeing rent collection, and ensuring accurate billing and reporting for properties under management.

Minimum of 5–7 years’ experience in credit management or debt collections within microfinance.

Optimise Outsourcing Ltd is a leading company dedicated to providing exceptional services to clients across various sectors. We believe in empowering our customers with outstanding support throughout their journey with us from initial engagement to aftersales care. We are looking for an energetic, dedicated, and multi-lingual Customer Service E ...

Fluency in Dutch language and a professional level of English is required.

We are seeking a dynamic, tech-savvy and customer-focused Retail Associate to support in-store sales, digital marketing, inventory, and e-commerce operations.