Role Description
This is a full-time role for a Senior Property Manager located in Nairobi County, Kenya. As Senior Property Manager, you will:
1. Ensure landlord expectations are met as per the management contracts
2. Accomplish financial objective of the landlords and Haparzo by ensuring timely rental collection, payment of utilities and service providers, forecasting financial requirements of properties, preparations and monitoring of rental and maintenance budgets,
3. Oversee the day-to-day operations of various properties including tenant relations, property maintenance, service providers management.
4. Develop and implement property management strategies,
5. Supervise property officers, caretakers, and all staff working for/in the properties,
6. Customer/Tenant relations: Address tenant concerns raised or as escalated by the site staff, property officers.
7. Lease and tenancy agreement administration,
8. Negotiate contracts with landlords and service providers
9. Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences
Qualifications
1. At least 5+ years of experience in a supervisory position in property management
2. Strong property management, operations management, and tenant relations skills
3. Proficiency in budget management, financial planning, and contract negotiation
4. Knowledge of property maintenance, compliance, and regulatory requirements
5. Excellent leadership, team management, problem-solving capabilities and good analytical and quantitative reasoning
6. Effective communication and interpersonal skills for interacting with clients, tenants, staff, and stakeholders
7. A bachelor’s degree in Land Economics/Real Estate
8. An up-to-date Estate Agency Registration Board Certificate,
9. Skilled in using property management software and technology