SENIOR TRAVEL CONSULTANT
Easy apply
New
Job summary
Serve as the primary point of contact for both corporate and leisure clients.
Min Qualification:
Diploma
Job descriptions & requirements
JOB TITLE: SENIOR TRAVEL CONSULTANT
NATURE OF JOB: FULL TIME
INDUSTRY: TRAVEL &TOURISM
SALARY: KSHS.100,000-150,000
JOB LOCATION: WESTLANDS
DUTIES AND RESPONSIBILITIES
Client Relationship Management
- Serve as the primary point of contact for both corporate and leisure clients.
- Build long-term relationships by understanding client preferences, travel goals, and budgets.
- Advise clients on travel policies, visa requirements, travel insurance, and destination options.
Travel Planning & Booking
- Design customized travel itineraries including flights, accommodation, transfers, and activities.
- Utilize CRM systems, GDS (Global Distribution Systems), B2B booking tools, and travel engines for accurate reservations.
- Ensure seamless coordination for complex corporate travel including multi-leg trips, conferences, and international assignments.
Industry Research & Advisory
- Stay updated with global travel trends, airline policies, hotel promotions, visa regulations, and emerging destinations.
- Provide clients with insights on cost-effective travel solutions, seasonal promotions, and loyalty programs.
Documentation & Compliance
- Prepare and review travel documents including e-tickets, visa paperwork, and itineraries.
- Ensure compliance with corporate travel policies, local regulations, and safety requirements.
Problem Solving & Crisis Management
- Handle unexpected travel disruptions such as flight cancellations, delays, or emergencies.
- Proactively offer alternative travel arrangements to maintain client satisfaction.
- Coordinate with suppliers, airlines, and partners to resolve issues efficiently.
Team Collaboration & Knowledge Sharing
- Mentor junior travel consultants, sharing expertise and best practices.
- Collaborate with sales, marketing, and operations teams to enhance travel packages.
Performance & Reporting
- Track client bookings, expenditure, and travel trends to provide actionable reports.
- Maintain high levels of accuracy in invoicing, billing, and reporting.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree or Diploma in Travel, Tourism, or Hospitality Management.
- Proven experience handling both leisure and corporate travel.
- Familiarity with CRM systems, B2B travel tools, and booking engines.
- Strong understanding of travel industry trends.
- Excellent attention to detail, accuracy, and organizational skills.
- Strong problem-solving skills and the ability to work effectively under pressure.
- Exceptional communication and interpersonal skills.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
