You will be responsible for building a customer service and technical team and managing your customers, their expectations, and quality of service provision as well as the functionality and security of our solar energy and distribution assets.

Your responsibilities will encompass overseeing systems management, operations, and maintenance to ensure the seamless functioning of our renewable energy solutions.

The successful candidate will have a proven track record in business development within the telecommunications industry, a deep understanding of active and passive infrastructure components, and the ability to formulate and execute strategic plans

The overall purpose of the consultancy is to support the HiH EA Team to ensure an equitable workload distribution, right number of workforce to contribute to a conducive working environment; ultimately ensuring that employees have a good work life balance and are motivated to perform exceptionally.

Perform marketing controlling activities i.e., forecast, planning, analysing, create standardisation and digitalisation across SSA with regards to processes, templates, reports, and dashboards used for business partnering with marketing teams