Director of Technical Services, Center of Digital and Data Excellence

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PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the worldâs most pressing heath challenges.

The Director of Technical Services leads and supports a growing portfolio of ongoing initiatives within the Center of Digital and Data Excellence (CoDE) at PATH, focusing on digital and data technical services. Successful candidates will have proven technical knowledge and practical experience in the design and/or application in multiple LMIC-contexts in areas including:

Solution engineering and architecture utilizing digital health software tools in markets with Global health information standards, policies, guidelines, and compliance. Data standards and related services, from collection to privacy to visualization, monitoring, and management. Governance, architecture, products, and compliance. Strengthening local technical capacity for LMIC stakeholders, expanding the ownership and leadership of interoperable ecosystems of choice in LMICs, where stakeholders have increased their understanding of and decision-making around technology architectural trade-offs. Expanding the ownership and leadership of interoperable ecologies of choice in LMICs. Security best practices from the developer perspective as well as from an implementation perspective to ensure safe and secure development, deployment, and operation of digital health platforms. Understanding of emerging applications of Artificial Intelligence in digital health, especially in the context of LMICs (e.g., leveraging Machine Learning, Generative AI, Large Language Models, Natural Language Processing, Neural Networks, etc.).

They have proven experience in fostering and leading virtual and geographically diverse teams working on a complex portfolio of digital and data health activities. They foster harmonization of interoperability architectures in support of communication with and between digital systems, incubate and build a data services portfolio and team, and champion technology and data standards to improve health system performance. This is done both directly within PATH projects as well as an advocate with ministries of health, global donors, and implementation partners.

The Director of Technical Services is a member of the Leadership Team (LT) of the Center for Digital and Data Excellence and will report to the Director of the Center. They collaborate and partner closely with other LT members on building and realizing a strong pipeline of funding opportunities, as well as ensuring quality execution of awarded work.

The Director of Technical Services is the lead relationship manager and business driver of PATHâs digital technology and data services collaborations and opportunities, overseeing and cultivating a technical portfolio of cross-cutting work related to the topics outlined above. They have a team, including deputy directors, to play critical roles in executing work in the technical services portfolio as well as in partnership with global awards, and other health and technical programs and country offices at PATH.

Responsibilities:

Strategic Leadership â 25%

Contribute to the development of the next strategic vision (2024-2029) for PATHâs Centre of Data and Digital Excellence. Provide strategic leadership on the technical strategy for digital health implementation across CoDE by partnering with the CoDEâs flagship digital health program Digital Square and CDC HIT TAP program, and by providing technical guidance and strategy leadership to the other mechanisms (UNICEF PCA, WHO LTA, etc.).

Program Management â 30%

Lead the CoDE technical services portfolio of work, and in partnership with:Deputy Directors to develop a relevant vision, resource mobilization strategy, execution of funded work, and support people management as necessary.The Director of Implementation to ensure that the technical approach is adapted to the context while adhering to the global technical recommendations and best practices to ensure a sustainable and localized solution to address the requirements.The broader CoDE leadership team, and key PATH stakeholders to incubate and develop a new, agile, data services team within CoDE â comprising not just analytical capabilities but also an advisory/consulting function on data standards, architecture, products, and compliance.

Resource Mobilization and External Partnerships â 30%

Develop a pipeline of opportunities for funded work (from both internal and external consumers of the CoDEâs technical services teams) and lead relevant resource mobilization activities. Serve as the CoDEâs primary point of contact, relationship manager, and strategic partner for donors and stakeholders central to the technical services portfolio. Serve as a thought-leader with major funders, international organizations, and program partners, and provide technical guidance and recommend best practices on the implementation data lifecycle, architecture design, standards, data privacy and security, as well as emerging digital technologies ensuring alignment with PATH/CoDEâs vision for country ownership and leadership of digital transformation for health equity.

Budget & Risk Management â 15%

Provide oversight for technical services program budgets, working with the operations team, and individual project leads to ensure adequate staff coverage. Provide oversight for technical services program risk identification and management processes, working with the operations team, and individual project leads to ensure adequate mitigations and solutions are instituted as necessary.

Required skills and experience:

Bachelorâs degree and 15 years, or postgraduate degree and 10 years, of experience providing technical assistance for healthcare-related ICT interventions including in low- and middle-income settings required. Degrees in public health, international relations, or technology-related fields (e.g., computer science, , informatics, economics, management) desirable. Substantial knowledge of health data standards, related architectural best practices for databases, and advanced analytical methods, including AI. Should have experience delivering data-driven decision-making projects in LMIC contexts, as part of international development efforts. Working knowledge of health information and disease surveillance systems, interoperability, and international standards. Should have experience working in LMIC contexts with the ability to contextualize information systems, as part of international development efforts. Strong skills in business development, partnering with a variety of donors and investors, and building teams to execute assigned work. Experience with securing funding for and managing a consultancy-type business model is desirable. Experience managing and leading a team and related portfolio with demonstrated people management skills to provide guidance and support. Passion for PATHâs mission, as well as for broader global issues of public health, information systems, technology, and international development. Able to communicate effectively with both ICT/informatics professionals and health sector professionals and be able to facilitate communication between these communities. Excellent interpersonal skills, and the ability to develop and maintain effective working relationships with colleagues and relevant project stakeholders. Demonstrated and proactive organizational, prioritization, and workload management skills in a high-pressure environment. Willingness and ability to travel up to 30%. Strong problem-solving, critical thinking and analytical skills. Excellent oral and written communication and presentation skills in English. Must have legal authorization to work in a PATH location. Fully remote candidates will be considered.