Head of Operations (College)

Operational Leadership

• Lead and manage all non-academic operations of the college, ensuring smooth daily functioning
  
• Develop, implement, and improve operational policies, procedures, and systems
  
• Align operational strategies with the college’s mission, vision, and strategic plan

Administration & Compliance

• Oversee administrative services including admissions operations, student services, examinations, and records
  
• Ensure compliance with education regulations, accreditation standards, and institutional policies
  
• Prepare operational reports for senior leadership and governing bodies

Facilities & Infrastructure

• Manage campus facilities, security, housekeeping, transport, and maintenance
  
• Oversee space planning, health and safety standards, and emergency preparedness
  
• Coordinate with vendors and service providers

Financial & Resource Management

• Support budgeting and cost control in collaboration with finance
  
• Optimize resource utilization and procurement processes
  
• Monitor operational expenditures and identify efficiency improvements

People Management

• Lead, supervise, and develop administrative and operations staff
  
• Set performance goals, conduct evaluations, and support training initiatives
  
• Foster a culture of accountability, service excellence, and continuous improvement

Stakeholder Coordination

• Act as a key liaison between academic departments, management, students, and external partners
  
• Handle operational escalations and resolve issues impacting students or staff
  
• Support institutional events, examinations, and academic schedules