Job Summary

Are you a creative passionate hotel manager who's desire is to transform a hotel into a world class hospitality center, with great people skill and an eye for excellence? then here's your opportunity to shine ! A 3-star hotel located in Nairobi with a property that includes 50+ rooms, 2 restaurants and a conferencing facility is looking for you.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 2 years

Job Description/Requirements

Hotel Operations Manager Duties, Responsibilities

•    Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
•    Plan activities and allocate responsibilities to achieve the most efficient operating model
•    Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas.
•    Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
•    Be responsible for maximising profit through the consistent delivery of the highest standard of service.
•    Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.

Minimum qualifications required

•    At least minimum two years related hospitality management experience.
•    Fluency in English; knowledge of other languages is a plus
•    Proven experience as a Hotel Manager or in any relevant role that would have similar experience in a 4/5-star hotel
•    Great understanding of how to motivate the workforce, an eye for Great talent, training competency and ability to manage
•    Proven experience on social media skills, events planning, marketing campaigns
•    Inspect facilities regularly and enforce strict compliance with health and safety standards
•    Available to work when needed, including weekends, holidays, and nights.
•    Required education: Bachelor's Degree in Business Administration, Hotel/Hospitality Management or relevant field

Both local and expatriate candidates are welcome to apply

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