IT ASSISTANT

• The Servers, PCs, Routers, and Switches. Configuring, Managing, and Maintaining Networking Equipment. Network processing, centralized and distributive network connection. 
  
• Installing, configuring, and administering network technologies. Installed and configured DHCP Client/Server 
• Implemented HP-Open view for network management Monitoring servers using patrol Express 
• Backup Management, Reporting, 
• Vast knowledge in SQL Databases mandatory 
• Maintenance of MS Exchange Environment 
• Configuring and troubleshooting Microsoft Outlook and Outlook express. 
• Provision of Internet Access and Management of Web marshal 
• Installing configuring administrating software applications. 
• Knowledge about Microsoft Server 2016/19 and Client OS Windows 11. 
• Functional knowledge of Database management SQL Server on windows and Mysql Installing, Configuring, and Troubleshooting of Networking Equipment's: Routers and Switches. 
• Managing, Maintaining, and Configuring an Internet work with the help of WAN technologies like PPP, Frame-relay, dedicated T1s, ISDN, and Routing Protocols 
• knowledge of Layer-2 Switching, Vlan's, and Access-list. 
• Vast knowledge of Multi-Protocol Label Switching (MPLS), Voice over IP (VoIP), Firewall PIX, Cisco Call Manager, and routing protocol BGP 
• IP addressing and subnetting, Routing concepts 
• Implementation of NAT DHCP, DNS, FTP, WLAN. 
• Remote Administration using terminal service, VNC 
• Troubleshoot Windows 2016 Servers and streamline the user policy 
• Managing User accounts using Active Directory 
• Implementation of TCP/IP and related Services-DHCP/DNS/WINS 
• Implementation of Name Resolution using WINS and DNS in TCP/IP environment 
• Installing and configuring RAS (Remote Access Services) on Windows 2016 
• Performance tuning using performance monitor and event viewer to identify and resolve performance bottleneck. 

Key Requirements (qualifications and skills) 

• Minimum Degree/Diploma in Computer Science, Information Technology, or related field. Proven experience working in IT support or a similar role. 
• Experienced in ERP programme 
• Comprehensive knowledge of Routing and Switching 
• Clear understanding of IIS is Mandatory 
• Good understanding of OSI Model, TCP/IP protocol suite (IP, TCP, UDP, SMTP, FTP) 
• Well, understanding of Bridging and switching concepts and LAN technologies Proactive attitude and ability to work independently as well as part of a team. 
• Attention to detail and strong organizational skills 
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. 
• Strong knowledge of operating systems, networking protocols, and hardware troubleshooting.