1 month ago
PROPERTY OPERATIONS MANAGER
WORK GLOBAL CAREERS LIMITED
Estate Agents & Property Management
Recruitment
Confidential
Easy Apply
Job Summary
The ideal candidate is an organized, detail-oriented professional with strong leadership and communication skills, capable of managing multiple properties and ensuring excellence across all aspects of landlord and tenant engagement.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 5 years
Job Description/Requirements
Reports To: Chief Executive Officer
Experience: 7+ Years
Salary: Ksh 80,000 (Net)
Position Overview
The *Property Operations Manager* will oversee the acquisition and management of buildings and properties while ensuring seamless tenant relations and strong landlord partnerships. This role is key to driving the company’s property growth strategy through excellent operational management, service quality, and relationship building.
The ideal candidate is an organized, detail-oriented professional with strong leadership and communication skills, capable of managing multiple properties and ensuring excellence across all aspects of landlord and tenant engagement.
Key Responsibilities
1. Landlord Management & Property Acquisition
* Source and onboard new property listings in line with the company’s growth strategy.
* Build and maintain strong relationships with current and prospective landlords.
* Conduct quarterly check-ins with landlords based on occupancy to provide updates.
* Address and resolve landlord concerns promptly and professionally.
* Negotiate property acquisition terms and renewals for existing listings.
* Ensure all legal documentation and agreements are accurate and well-filed.
* Manage and oversee lease renewals.
2. Property Operations & Maintenance
* Supervise property inspections, maintenance schedules, and repair works.
* Ensure all units meet company standards before handover to tenants or landlords.
* Manage service providers, vendors, and contractors for quality and timely work.
* Collaborate with landlords on major repairs and maintenance issues.
* Prepare and issue annual financial reports to landlords detailing:
* Rent paid to all landlords across properties.
* Rent received from long-term tenants.
3. Team Coordination & Reporting
* Foster collaboration across departments to improve service delivery.
* Conduct regular check-ins and provide operational updates to management.
* Prepare and submit reports on occupancy, maintenance, and financial performance.
Qualifications & Experience
* Bachelor’s degree in *Real Estate Management, Business Administration*, or a related field.
* Minimum *5 years of experience* in property or facilities management.
* Strong understanding of *landlord-tenant laws* and compliance standards.
* Proven experience in *team leadership* and managing multiple properties.
* Excellent *negotiation, interpersonal, and communication skills*.
* Proficiency in *property management systems* and *MS Office Suite*.
Key Competencies
* Strong leadership and organizational skills.
* Detail-oriented with excellent time management.
* Effective problem-solving and conflict-resolution abilities.
* Financial acumen and analytical thinking.
* Customer-centric mindset with high ethical standards.
* Ability to work independently with minimal supervision.
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