Sales Assistant Based in Watamu

Job Summary

We are looking for a competitive sales assistant to help customers identify and purchase products they desire.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Kunsthaus boutique is a growing retail store located at Temple Point Resort in Watamu. Aiming to become a leader shop on the Kenyan Coast and Kenya in general, with different outlets within the resort and an online shop, we are looking for a competitive sales assistant to help customers identify and purchase products they desire. The goal is to provide high class customer service and to increase company’s growth through sales maximisation.

RESPONSIBILITIES
•    Ensure high levels of customer satisfaction through excellent sales service
•    Maintain outstanding store condition and ensure the merchandise is well presented. Basic cleaning duties are to be expected.
•    Help with marketing activities such as product shootings
•    Actively involve in the receiving of new stock and ensure that the sales floor is organized according to established guidelines.
•    Maintaining an in-depth knowledge of store items to provide advice and recommendations, determining individual customer needs.
•    Adhere to company guidelines and procedures
•    Informing customers of shop promotions to encourage purchases.
•    Performing regular price audits to identify and correct price discrepancies.
•    Processing customer payments using the shop's Point of Sale (POS) system.
•    Keep the stock room clean and organized.

REQUIREMENTS
•    Proven working experience in retail sales
•    Basic understanding of sales principles and customer service practices
•    Proficiency in English
•    Friendly, helpful, confident and engaging personality. Excellent customer service skills.
•    Flexible work hours.
•    Ability to remain calm and professional with difficult customers.
•    Ability to work well in a team.
•    Must have proficient math skills to handle cash and credit card payments
•    The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
•    Strong organizational skills.
•    Detail-oriented.

WORKING HOURS AND SALARY PACKAGE
The working hours and location could vary depending on the outlet where each sales person is located in every shift and the opening hours. Rotas could vary every week, working part-time, full-time, evenings or weekends. Shifts can change around busy times such as Christmas, summer holidays or events. Salary will be discussed during the interview according to experience. The salary package also includes accommodation, food, shop discounts and incentives such as sales commissions once meeting the sales target.

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