1 month ago
Service Centre Manager
Kaziweza Limited
Engineering & Technology
Construction
KSh
105,000 - 150,000
Easy Apply
Job Summary
Location: Kampala, Uganda Expatriates encouraged to apply The role requires a results-oriented individual with strong leadership, operational, and customer service skills to ensure efficient repair processes, effective inventory control, and superior customer satisfaction.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 6 years
Job Description/Requirements
Key Responsibilities:
- Manage repair intake, job card documentation, and technician assignments.
- Monitor daily operations, reports, and KPIs.
- Handle customer communication, updates, and after-service feedback.
- Oversee spare parts ordering, stock levels, and petty cash management.
- Lead, mentor, and evaluate the performance of service staff.
Requirements:
- Bachelor’s Degree in Business, Engineering, or a related field.
- Proven experience (6+ years) in service centre or technical operations management.
- Strong leadership, customer service, and communication skills.
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