1 month ago
Starlink Installation & Service Technician
Kaziweza Limited
Engineering & Technology
IT & Telecoms
KSh
30,000 - 45,000
Easy Apply
Job Summary
To carry out efficient installations, deliver quality technical support, resolve issues promptly, and ensure high customer satisfaction while identifying potential sales opportunities.
- Minimum Qualification : Certificate
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Job Title: Starlink Installation & Service Technician
Our client, a Starlink products reseller, is seeking to hire a Starlink Installation & Service Technician.
Job Purpose:
To carry out efficient installations, deliver quality technical support, resolve issues promptly, and ensure high customer satisfaction while identifying potential sales opportunities.
Key Responsibilities:
• Install and service Starlink kits following set standards and schedules.
• Diagnose and resolve technical issues on-site, ensuring first-time fix.
• Educate customers on product use and provide after-sales support.
• Maintain accurate documentation, reports, and proper use of tools.
• Act as a brand ambassador, promoting referrals and identifying sales opportunities during installations.
Requirements:
• Diploma in a relevant technical field.
• 3–5 years’ experience in installation/technical support (Starlink or related telecom products preferred).
• Strong technical, communication, and customer service skills.
• Ability to work independently, meet targets, and ensure quality service delivery.
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