Jobs in Nairobi

We are looking for a proactive and results-driven Team Leader to oversee branch operations and lead a high-performing sales team. The successful candidate will drive logbook loan sales, ensure compliance with company policies, and support team development to achieve branch targets.

Department: Branch Operations Location: Mombasa and Nairobi(4 positions) Lead branch operations to achieve growth in deposits and lending, ensure operational excellence, manage staff performance, and deliver superior customer service while safeguarding branch assets and maintaining regulatory compliance.

Proactively contact customers with overdue accounts via phone calls, SMS, and field visits where necessary.

You will work closely with procurement, warehouse/operations teams, suppliers, and the Finance Manager based overseas to resolve issues promptly and ensure invoices move efficiently through the workflow.

We are seeking dedicated and results-driven M-Pesa Shop Attendants who will be stationed at Quickmart Supermarkets located in: Outering Road, Mlolongo & Mombasa Road branches.

We are seeking a detail-oriented and organized Assistant Accountant to support our finance and accounts department. The ideal candidate will assist in maintaining accurate financial records and ensuring compliance with accounting standards.

Oya Microcredit Ltd is a fast-growing microfinance institution committed to providing accessible and customer-focused financial solutions to individuals and SMEs. We pride ourselves on professionalism, integrity, and delivering exceptional customer service. The Credit Risk Analyst will be responsible for assessing creditworthiness, analyzing ...

Oya Microcredit Ltd is a fast-growing microfinance institution committed to providing accessible and customer-focused financial solutions to individuals and SMEs. We pride ourselves on professionalism, integrity, and delivering exceptional customer service. We are seeking a proactive and customer-oriented Call Center Officer to join our team. ...

Orchidhr seeks a dynamic Global Markets Specialist/Treasury Officer (Forex Trading) to drive FX trading, manage regional & offshore market solutions, client portfolios and investments, while ensuring regulatory compliance. The role requires strong knowledge of global & African markets and client relationship skills.

Known Capital is a fast-growing digital lender empowering businesses and individuals with accessible, flexible financial solutions. We use technology for seamless mobile money loans and repayments. Join us as a Relationship Officer to drive customer acquisition, manage portfolios, and support collections.

Orchidhr’s is seeking a proactive and customer-focused Customer Success Executive to serve as the first point of contact for our customers. This role is ideal for someone who is passionate about delivering excellent service, building strong client relationships, and ensuring timely resolution of customer inquiries and issues.

Boresha Credit Services Ltd is recruiting Debt Collection Agents for an on-site, commission-based role located in Syokimau, Nairobi.

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.