EXECUTIVE ASSISTANT

Company: Oya Microcredit Ltd - Kenya

Location: Nairobi

Employment Type: Full-Time

Reports To: CEO

We are looking for an individual who is mature, confident, discreet, highly organized and proactive, with excellent judgment and the ability to interact professionally with senior management and stakeholders. The successful candidate should be able to think ahead, prioritize effectively, make sound decisions and ensure that executive administrative affairs are handled efficiently and professionally.

Key Responsibilities

• Provide comprehensive administrative support to senior management to enhance efficiency and effective use of time.

• Manage and coordinate calendars, appointments, meetings, engagements and daily schedules.

• Screen and appropriately manage calls, emails, visitors and other communications.

• Prepare, edit and format letters, reports, presentations, proposals and other executive documents.

• Draft correspondence and follow up on matters requiring responses or action.

• Prepare meeting agendas, attend meetings, take accurate minutes and follow up on agreed action points.

• Coordinate meetings, travel arrangements and other executive engagements.

• Coordinate internal and external meetings, including venues, logistics and hospitality.

• Manage confidential and sensitive information with the highest level of discretion.

• Liaise with senior managers, employees, clients, service providers and other stakeholders professionally.

• Follow up on assignments and ensure that matters delegated by management are progressed and completed within agreed timelines.

• Support effective communication and coordination across different areas of the business.

• Organize information, documents and schedules required for management decision-making.

• Anticipate administrative needs and proactively address issues before they become operational challenges.

• Perform other executive support responsibilities as assigned by management.

Qualifications and Requirements

• A bachelor’s degree in any Business-related course from a recognized institution.

• At least two (2) years of relevant experience in executive assistance, personal assistance, office administration or a related role.

• Proven front desk management experience is mandatory.

• Strong experience supporting senior management or executives will be an added advantage.

• Excellent decision-making, judgment and problem-solving skills.

• Excellent organizational and time-management skills.

• Exceptional written and verbal communication skills.

• Strong ability to manage confidential and sensitive information.

• Excellent interpersonal and stakeholder management skills.

• Ability to manage multiple priorities and work effectively under pressure.

• High level of professionalism, integrity, discretion and attention to detail.

• Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook.

• Ability to work independently, take initiative and follow through on assignments with minimal supervision.