Customer Service & Support Jobs in Kenya

As a Senior Field Officer, you will be responsible for the client's lease approval process, from the initial class to final lease payment. The Senior Field Officer’s day-to-day responsibilities include conducting Tugende field operations e.g. vetting, managing collections, and responding to client needs.

The ideal candidate will be required to work autonomously and responsibly build and maintain strong relationships between either the credit OR collections team and the clients.

The Senior Field Intelligence Officer will serve as the main point of contact between Tugende and clients who have any motorcycle security issues.

Our Nairobi Office is looking for a m/f Customer Service Representative.

We are looking for a Call Center Representative that will be the liaison between the Company and its current and potential customers. The successful candidate will be able to effectively solve customer issues, complaints and inquiries and ensure customer satisfaction.

We are looking for a customer-oriented and motivated Customer Service Representative to join our team!

Work in an organization’s Customer service department. The role involves assisting customers with their inquiries and generating leads and sales.

The incumbent will play a critical role in delivering timely, accurate, and professional customer service for the business customers and will be expected to expedite orders and manage the post-sale queries and requests.

We are looking for a radiant skilled Debt Collector .

To ensure timely collection of outstanding debts as per agreed terms and limits.

Call Center Managers are generally responsible for planning, developing and managing the overall call-center strategy. In addition, they are responsible for resource planning such as labor force of the call-center.

You will be responsible for contacting debtors and negotiate payments.

If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful.

Our client in the health & wellness industry is currently looking to hire a Customer Care & Client Relations Officer.

The ideal candidate will be Responsible for handling front office reception and administration duties, including greeting guests, answering phones.

Blueribbons Holdings Ltd is a Debt Management firm focusing on professional rehabilitation of bad debts through collection and counseling.

Applications are invited from qualified persons for the above vacant position.

The job holder will set up and manage the QA department and will be expected to develop and monitor the implementation of quality processes and procedures within the company to ensure business growth by providing high quality products and services that meet and exceed customer requirements.