Nairobi Full Time
KSh Confidential
1 week ago

Job Summary

The position is responsible for maintaining systems and systems performance.

Job Description

Job Title: Systems Administrator 

Reports To:  Directors

Department:      Administration 

Location:       Nairobi

Job Purpose:   The position is responsible for maintaining systems and systems performance. The incumbent is also responsible for installing softwares and recommended the appropriate hard wares to ensure effectiveness in the organization.

Key Responsibilities and % of Time

System Administration / 70

  • User Administration e.g. setting up and maintaining accounts e.g. setting up identity and passwords for users, assigning IP addresses
  • Verifying peripherals to ensure they are working properly
  • Monitoring system performance and reporting regularly on the performance
  • Escalating any malfunctions of the systems to the relevant authority
  • Developing and implementing new systems
  • Creating back – up and recovery procedures
  • Backing – up data as per the company policies
  • Monitoring network communications
  • Implementing policies for the use of computer system and network
  • Managing data recovery   


  • Troubleshooting any reported problems in the system
  • Ensuring security of systems and data
  • Updating system as soon as new versions of operating system and applications come out
  • Maintaining IT systems in the organization
  • Arranging repairs for hardware in any occasion of hardware failures                               

Administrative / 10

  • Drafting all correspondences for the division
  • Developing the necessary user manuals
  • Developing and implementing back up recovery policy 

Reporting / 20

  • This position involves preparing the following reports:
  • Maintenance reports
  • Software and hardware reports
  • System analysis reports               
  • Performing any other duties assigned                                                                               

Key Relationships

Direct Reports to this Position

All staff


Knowledge and Experience required for this Role

  • Degree computer science or Business information technology.
  • A minimum of 2 years working experience
  • Ability to analyse and interpret geographical information will be an added advantage
  • Proven experience in systems administration
  • Proficient in computers
  • Ability to thrive under work related pressure 

Competencies required for this Role

  • Excellent customer care skills
  • Strong IT skills
  • Communication skills
  • Ability to work in a team