Administration Manager

Job Summary

The Administration Manager is responsible for developing long-term relationships with both internal clients (employees) and external clients.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

The Administration Manager is responsible for developing long-term relationships with both internal clients (employees) and external clients. They will ensure a seamless link between the clients and the internal team enhancing a timely, successful service delivery and prompt payment of rendered services.


Responsibilities:

●        Assisting in managing the relationship between the customer and the internal team.

●        Responsible for keeping current clients satisfied by delivering exceptional client service on a day-to-day basis.

●        Ensure the timely and successful delivery of services according to customer needs and objectives; communicate clearly the progress of projects to clients and client expectations to the technical team.

●        Stay updated with regard to new market trends.

●        Working with the Business Development team to onboard and integrate new clients and enhancing existing client relationships.

●        Ensuring all payments are done on time.


Requirements:

●        Proven experience in account management.

●        Excellent listening, negotiation and presentation skills

●        Excellent verbal and written communication skills

●        Bachelor's Degree in IT related field is an added advantage.

●        Excellent time and project management skills.

●        Ability to work under minimum supervision and adhere to strict deadlines

 

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