Administrative Assistant
Equity Afia
Yesterday
Job descriptions & requirements
ABOUT THE COMPANY
We are a network of franchised medical out patient centres run by qualified and experienced doctors who have come together to provide high quality, affordable and accessible healthcare to most Kenyans.
JOB SUMMARY
This role serves as the first point of contact for clients, patients, or visitors, providing administrative and customer support services. This role is key to ensuring a receiving customer, responding to all enquiries and feedback, and ensuring the facility is clean and safe for customers.• Diploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualification • At least two (2) years working in a service-oriented industry• Proficiency in computer skills (especially Health Management Information Systems).• Good communication and interpersonal skills.
RESPONSIBILITIES
REQUIRED SKILLS
Conflict and complaint resolution, Reporting, Answering telephones and call management, Email correspondence
REQUIRED EDUCATION
Diploma, Associate's degree
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