Banking Operations Lead

Key Responsibilities:

Payment Processing & Settlements

·       Supervise daily payment operations across multiple currencies and corridors (SWIFT, SEPA, ACH, Faster Payments).

·       Ensure timely and accurate execution of transactions, fund transfers, and reconciliations.

·       Investigate and resolve failed or delayed transactions in collaboration with banks and PSPs.

·       Reconcile transaction records with bank statements and maintain control procedures to meet SLAs.

Treasury & Liquidity Oversight

·       Monitor liquidity across global accounts and ensure optimal fund allocation.

·       Manage daily cash flows and prepare liquidity and revenue reports.

·       Support forecasting, cash management, and FX exposure optimization.

·       Enforce company trading and dealer limits.

Compliance & Risk Management

·       Coordinate with Compliance and Legal teams to ensure all transactions adhere to AML, KYC, and regulatory standards.

·       Participate in audits, due diligence reviews, and operational risk assessments.

·       Implement effective controls and monitor regulatory developments in payments and banking operations.

Partner & Vendor Management

·       Act as the liaison with partner banks, PSPs, and correspondent institutions.

·       Support onboarding and integration of new banking partners and payment rails.

·       Monitor partner performance, fees, and SLAs while ensuring service quality.

·       Negotiate and manage contracts with banking and financial partners.

Reporting & Reconciliation

·       Supervise daily reconciliations of client funds, wallets, and operational accounts.

·       Generate accurate reports on transactions, settlements, and reconciliation health.

·       Collaborate with Finance and Audit teams on internal and external reporting requirements.

Operational Excellence & Team Leadership

·       Develop and maintain Standard Operating Procedures (SOPs) for banking and payment operations.

·       Identify process inefficiencies and implement automation improvements.

·       Mentor and guide junior treasury and operations staff to enhance departmental performance.

·       Collaborate with Product and Engineering teams to improve payment workflows.

Qualifications:

·       Bachelor’s degree in Finance, Accounting, Economics, or a related field.

·       5–7 years of experience in banking, treasury, or payment operations, including at least 2 years in a leadership or supervisory role.

·       Experience in fintech, payments, or financial services is required.

·       Deep understanding of payment systems (SWIFT, SEPA, ACH, BACS, Faster Payments).

·       Strong working knowledge of reconciliation, liquidity management, and compliance processes.

·       Professional certification (CPA, CFA, CTP, or Payments Operations certification) is an added advantage.

Skills & Attributes:

·       Excellent analytical, problem-solving, and decision-making skills.

·       Strong communication and interpersonal abilities for managing internal and external relationships.

·       High attention to detail with strong data analysis and Excel/Google Sheets proficiency.

·       Ability to thrive in a fast-paced, high-accountability environment.

·       Demonstrated leadership and team mentorship skills.