Or your alerts

ERP/POS Software Support/Implementation Consultant

Endeavour Africa Ltd

Software & Data

IT & Telecoms KSh 60,000 - 75,000
1 month ago

Job Summary

Looking for 3+ Years of experienced POS/Accounting Packages/ERP Consultants.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Experience

o   3 + Years Of Implementations Experience (Preferably POS/Accounting/ERP Software). Should have Both Technical & Business Process Analysis Experience in medium to Large scale Projects.

·         Functional Area

o   Accounts, Inventory, Procurement, MIS Reports


TECHNICAL SKILLS

o   Knowledge on Point Of Sales & Accounting Software Implementation

o   Proficiency in SQL and Databases, Reporting tools (Preferably Crystal) is needed.

o   Knowledge on Desktop Client / Server Applications

·         Key Skills

o   Previous full life-cycle implementation experience with Accounting/ERP Implementation

o   Background as a Software Support Consultant & Implementation Engineer or Business Analyst

o   Must possess strong cross team/group/org collaboration skills.

o   Excellent organizational, analytical, and problem solving skills

o   Excellent communication and presentation skills

o   Willingness to travel Local/Abroad

o   Flexible to work in shifts


Responsibilities

o   Installation, Configuration & Troubleshooting Of Software Components Remotely/On site

o   Assess/evaluate client requirements against scope of project, manage project plan and schedule.

o   Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.

o   Troubleshooting Software/Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones

o   Take calls from Global customers and initiate the right response to them, positively and professionally

o   Deal with a wide range of products

o   Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand

o   Work closely with Solution Architects and/or Engagement Managers to ensure appropriate follow-up of identifying client needs and follow-up activities.

o   Responsible for providing Engagement Managers and/or clients with updated implementation plans, Support Calls communications documents, follow-up memos, etc. • Ability to manage multiple clients and projects/tasks simultaneously.

o   Collaborate with several teams (e.g. software development, testing, engineering, sales) to achieve our common goal of solving our customer problems and enhancing our products

o   Share your knowledge with other people in writing technical documents and enlarge the knowledge database

Important Safety Tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Lorem ipsum dolor (Location) Lorem ipsum KSh Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum KSh Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum KSh Confidential

Job Function : Lorem ipsum

1 year ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Report Job
Please fill out the form below and let us know more.
Share Job Via Sms

Preview CV