IT & Social Media Executive

Key Responsibilities

• Provide daily IT support including troubleshooting hardware, software, and network issues.
• Maintain and monitor company IT systems, equipment, updates, and security protocols.
• Design high-quality graphics for marketing materials, social media posts, and company communications.
• Manage and grow the company’s social media pages (Facebook, Instagram, LinkedIn, TikTok, X)
• Develop and execute creative social media strategies, calendars, and campaigns.
• Track analytics and trends to improve engagement and brand visibility.
• Collaborate with internal teams to support communication and branding initiatives.

Minimum Qualifications

• Diploma or Degree in IT, Graphics Design, Digital Marketing, or related field.
• At least 2 years’ experience in IT support, graphic design, and social media management.
• Proficiency in design tools such as Adobe Illustrator, Photoshop, or Canva.
• Strong knowledge of social media platforms, trends, and analytics tools.

Key Competencies

• Strong IT troubleshooting ability.
• Creative and vibrant personality with a passion for content creation.
• Excellent communication and interpersonal skills.
• Ability to multitask, meet deadlines, and work with minimal supervision.
• Attention to detail and strong organizational skills.

How to Apply

Interested candidates should send their CV, and a brief cover letter to: admin@fidelityltd.co.ke
Use the subject line: IT & Social Media Executive Application