1 month ago
Field Coordinator - South Nyanza Region
Dot Glasses Kenya Ltd
Product & Project Management
NGO, NPO & Charity
Confidential
Easy Apply
Job Summary
The Field Coordinator plays a critical role in driving Dot Glasses’ last-mile impact. This role combines sales execution, partner support, training, outreach, relationship building, reporting, and market intelligence.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Are you passionate about field execution, partner support, team coordination, training, community outreach, and driving brand visibility at the grassroots level? Do you thrive on strategic planning, problem-solving, and ensuring smooth operations across multiple locations? If so, we’re looking for a proactive and results-driven Field Coordinator to join our team and play a key role in strengthening field operations, supporting partners, and expanding our brand’s impact on the ground.
About us
Website: http://dotglasses.org/
Our purpose is to make basic eye care affordable and accessible to everyone.
Globally, 1 billion people need, yet cannot access, corrective eyeglasses, making it the largest unmet disability in the world. East Africa is home to 50 million of these people. For example, in Kenya 7.5 million people need eyecare, yet only 1.6 million can visit an eyecare provider. This results in over 75% of cases of vision impairment being preventable. This is made worse as even low-quality glasses are expensive, costing more than USD 20.
This has a huge impact on people’s lives. Vision is our most dominant sense. Without glasses it is challenging to earn an income, learn or live a quality life. It also hinders all development agendas governments and agencies may have. A student without glasses is 3x more likely to fall behind! Simply wearing glasses improves incomes by 18%, meaning people do not rely on others for daily tasks - which reduces exposure to financial theft and fraud.
Our solution is a revolutionary, award winning, design of eyeglasses frame and testing process that can be done without a vision care specialist. Dot Glasses distributors can provide eyeglasses for only KES 800 on average. The testing and assembly for each client is done instantly within 5 minutes. The glasses are sold through a diverse network of distribution partners in 8+ countries.
Dot Glasses is transitioning from start-up to scale up and looking for an experienced person to join our team and accelerate our growth.
Job Summary : What we are looking for in you
The Field Coordinator plays a critical role in driving Dot Glasses’ last-mile impact. This role combines sales execution, partner support, training, outreach, relationship building, reporting, and market intelligence. You will be the bridge between our central team and the field — ensuring smooth operations, strong sales performance, and deep community engagement.
Key Responsibilities:
1. Sales Execution & Business Growth
● Achieve monthly and quarterly sales targets through active field selling, community activation, and partner support.
● Continuously identify, recruit, and onboard new sales channels (clinics, pharmacies, retail outlets, NGOs, CBOs, micro-entrepreneurs).
● Support partner outlets to improve product visibility, merchandising, pricing, and sales techniques.
● Monitor competitor activities and provide regular market intelligence reports.
🔹 2. Partner Support & Relationship Management
● Serve as the primary field contact for all partner facilities in your region.
● Ensure partners are actively promoting Dot Glasses and meeting agreed targets.
● Regularly visit and engage partners to address challenges, provide solutions, and reinforce relationships.
● Work with partners to plan and execute joint sales campaigns, promotions, and outreach events.
🔹 3. Training & Capacity Building
● Conduct onboarding and refresher training for partner staff, health workers, and entrepreneurs on product fitting, usage, and customer communication.
● Deliver customer service, sales skills, and business management training to strengthen partner performance.
● Evaluate training effectiveness and recommend continuous improvement actions.
🔹 4. Community Outreach & Activation
● Plan, organize, and execute eye-care outreach events, medical camps, and community activations in schools, churches, workplaces, markets, and other high-footfall areas.
● Work with local leaders, organizations, and influencers to raise awareness about vision care and Dot Glasses solutions.
● Collect stories, testimonials, and impact data from the field to support marketing and advocacy efforts.
🔹 5. Monitoring, Reporting & Market Insights
● Track partner performance, stock movement, and sales trends, and submit accurate and timely reports.
● Collect and analyze feedback from customers and partners to inform product development and service delivery.
● Provide regular insights on emerging opportunities, challenges, and market dynamics in your region.
🔹 6. Logistics, Operations & Compliance
● Coordinate and oversee the delivery and distribution of products to partners and field locations.
● Maintain proper records of stock, returns, sales tools, and outreach materials.
● Ensure brand visibility standards are met during all field activities and events.
● Uphold all company policies, ethical guidelines, and compliance requirements during field operations.
This job might be for you, if you:
● Are highly organized and hard-working.
● Are strong at critical thinking, problem-solving, and have excellent attention to detail.
● Are able to manage multiple tasks and assist with various projects.
● Would like to contribute to providing eyecare to those left out.
● Are interested in learning about new cultures and meeting people.
● Are looking to develop in a fast-growing scale-up environment.
Requirements & Qualifications:
Minimum Qualifications:
● Diploma or Bachelor’s Degree in Sales, Marketing, Business, Public Health, Community Development, or a related field.
● 2–4 years of experience in field sales, business development, community engagement, or distribution — preferably in healthcare, FMCG, or social enterprise sectors
● Experience managing partnerships with retailers, distributors, or NGOs.
● Excellent communication, negotiation, and organizational skills.
● Ability to travel for fieldwork and activations.
● Excellent written and verbal communication skills in English and Swahili.
Compensation & Benefits:
● Base Salary: KES 30-35K, based on experience.
● Performance Bonus: Based on sales growth and successful onboarding of clients.
● Travel Budgets: Coverage for field visits and activations.
● Health & Wellness Benefits: Medical insurance and wellness perks.
Does this sound like the job for you? Send us your CV and a one-page cover letter. Explain why you want to work for Dot Glasses and what makes you ideal for this role and Dot Glasses.
If this is not for you perhaps you know someone who this is perfect for. Please send them this job description.
Deadline: 15th November 2025 (application review begins before the deadline)
Location: Nairobi, Kenya
Contract: Full-time
We look forward to receiving your CV and cover letter.
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