Manage relationships with customers, serving as the key point of contact, and explains merchandise, selecting and suggesting options suitable for the customer’s needs. Answers customer’s questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations.
- Minimum Qualification:Diploma
- Experience Level:Entry level
- Experience Length:2 years
Employment Type: Full Time
Job Level: Entry Level
Reporting to: Branch Manager
Open positions: 6
Responsibilities and Duties
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Provide customer service and product information on the store sales floor
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the merchandise area.
• Communicate any store issue to management team for follow up.
• Communicate any merchandising, cost control or sales idea to management team.
• Participate in hardware meetings.
• Changeover of shelf labels as directed.
• Rotate stock, check for expired stock and ensure accurate shelf labelling.
• Perform all other duties as assigned including cashiering.
• Maintain and comply with established retail standards in the hardware
1. Academic Qualifications
Diploma in Sales and Marketing or related field.
Minimum of 2 years’ experience in sales Industry. Having worked at a hardware is an added advantage
3. Skills and Attributes
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to recommend merchandise to customers. Ability to interact effectively with customers and co-workers.
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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